FOH Operations Lead: Guest Experience & Compliance

M Crowd Restaurant Group; Round Rock (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

M Crowd Restaurant Group is seeking a dedicated Manager for the Razzoo's Round Rock restaurant. You'll be responsible for overseeing each shift's operations, ensuring that all standards of service, cleanliness, and safety are consistently met.

Your role will involve leading the staff, maintaining quality control, and ensuring compliance with state and local laws while fostering a positive work environment. Ideal candidates should possess strong integrity, communication skills, and experience in fast-paced environments.

Qualifications

• Integrity in complying with company standards and policies.
• Manage cash and credit card handling responsibly.
• Excellent communication skills for guests and team interaction.

Responsibilities

• Ensure restaurant operations meet quality standards.
• Implement initiatives effectively during shifts.
• Maintain compliance with all laws and company policies.

Skills

Guest Service Orientation

Active Listening

Problem Sensitivity

Team Oriented

Integrity

Critical Thinking

Education

Manager Food Handlers Certification

ABC Certification

Job description

M Crowd Restaurant Group is seeking a dedicated Manager for the Razzoo's Round Rock restaurant. You'll be responsible for overseeing each shift's operations, ensuring that all standards of service, cleanliness, and safety are consistently met.

Your role will involve leading the staff, maintaining quality control, and ensuring compliance with state and local laws while fostering a positive work environment. Ideal candidates should possess strong integrity, communication skills, and experience in fast-paced environments.