FOH Manager (Service/Bar Manager)

Firebirds International LLC; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k match

Health insurance

Paid time off

Job summary

Firebirds Wood Fired Grill is seeking a Service/Bar Manager to oversee daily front of house operations in our Phoenix location. You will lead guest experiences, manage scheduling, and guide team development while maintaining a polished service standard.

Responsibilities include maintaining dining room presence, supervising bar operations, and collaborating with the General Manager to ensure seamless service and strong hospitality value.

Qualifications

• Minimum 2 years high volume, full-service restaurant experience.
• Warm, passionate, and committed to the industry.
• Excellent communication skills.
• Ability to remain calm under pressure.
• Self-Actualized, motivated, and dependable.
• Self-discipline; maintained professional appearance.

Responsibilities

• Engages with the team members and the guests.
• Maintains a strong presence in the dining room, bar, and front door to ensure guests are well taken care of and steps of service are executed.
• Oversees learning and development of hourly team.
• Organizes scheduling for front of house team members.
• Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals.
• Manages bar inventory and ordering.
• Conducts inventory of wine, liquor, and beer bi-weekly in a team effort.
• Partners with the General Manager to ensure all operations run smoothly.

Skills

Customer service

Leadership

Communication

Team motivation

Job description

Overview

With limited supervision, the Service/Bar Manager is responsible for the daily operations of the front of house functions at Firebirds Wood Fired Grill including appearance, guest experience, leadership of team members, scheduling of front of house positions, and effective communication with General Manager. Our Service/Bar Manager is accountable for ensuring extraordinary experiences through hospitality. Our Service/Bar Managers are responsible for executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service. Our Service/Bar Managers play an active role in the dining room and are critical team members to ensuring extraordinary experiences for all our stakeholders.

Responsibilities

What we expect of you:

• Engages with the team members and the guests
• Maintains a strong presence in the dining room, bar, and front door in order to ensure the guests are well taken care of and steps of service are being executed
• Oversees learning and development of hourly team
• Organizes scheduling for front of house team members
• Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals
• Manages bar inventory and ordering
• Conducts inventory of wine, liquor, and beer bi-weekly in a team effort
• Partners with the General Manager to ensure all operations run smoothly

What’s in it for you:

• Excellent earning potential
• Attainable bonus paid every other pay period
• Comprehensive training
• Three weeks of paid time-off annually
• 401k + company match
• Competitive benefits - Medical, Dental, Vision, & Life Insurance
• New store openings - several growth opportunities for all team members!
• Holiday closures - closed on Christmas and Thanksgiving Day; early closures on Christmas Eve!

Qualifications

• Minimum 2 years high volume, full-service restaurant experience
• Warm, passionate, and committed to the industry
• Excellent communication skills
• Ability to remain calm, cool, and collected under pressure
• Self-Actualized, motivated, and dependable
• Self-discipline; maintained professional appearance

Firebirds is an Equal Opportunity Employer.