FOH Leader & Guest Experience Champion

PILF Restaurant Group; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Quarterly bonus

Free meals on shift

Leadership development

Casual dress

Job summary

PILF Restaurant Group in Dallas/Fort Worth is seeking an Assistant General Manager who thrives in hospitality and loves leading teams. You’ll partner with the General Manager to run smooth shifts, hire and onboard staff, and coach the team to deliver outstanding guest experiences.

This role rewards hands-on leadership, fast decision-making, and a fun, high-energy atmosphere. Competitive pay, strong benefits, and growth opportunities await.

Qualifications

• 2+ years of restaurant management or supervisory experience.
• Strong leadership and coaching abilities in a fast-paced, high-volume setting.
• Excellent communication and team-building skills.
• Flexibility for nights and weekends.
• Comfort with POS systems like Aloha or NCR is a plus.

Responsibilities

• Partner with the General Manager to run smooth, successful shifts.
• Own the front of house experience from hiring to training and coaching.
• Lead FOH shifts including scheduling, cash handling, and opening/closing duties.
• Maintain guest satisfaction by creating memorable experiences and resolving issues.
• Collaborate with BOH leadership to ensure food quality and cleanliness.
• Oversee admin tasks such as labor tracking, deposits, and inventory.
• Recognize wins and coach team growth.

Skills

Leadership

People management

Customer service

Communication

Operations management

Tools

Aloha

NCR

OpenTable Guest Center

R365

Avero

Pulse

Job description

PILF Restaurant Group in Dallas/Fort Worth is seeking an Assistant General Manager who thrives in hospitality and loves leading teams. You’ll partner with the General Manager to run smooth shifts, hire and onboard staff, and coach the team to deliver outstanding guest experiences.

This role rewards hands-on leadership, fast decision-making, and a fun, high-energy atmosphere. Competitive pay, strong benefits, and growth opportunities await.