Focused-Guest Service Agent

Clean Suite LLC; Seattle (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a front desk associate to manage guest check-ins and administrative tasks. The role requires excellent customer service skills and familiarity with Opera V5 software. Candidates should be prepared for a flexible schedule including AM/PM shifts from Thursday to Monday.

Qualifications

• 0-3 years of experience required.
• Experience with Opera V5 is mandatory.

Responsibilities

• Greets guests and facilitates check-ins and check-outs.
• Processes payments, receipts, and guest accounts.
• Handles administrative duties and answers reservation calls.

Skills

Customer Service

Communication

Tools

Opera V5

Job description

Job Responsibilities

1. Greets guests and facilitates check-ins and check-outs.
2. Assigns rooms, provides directions and information, and handles administrative duties.
3. Answers calls to make reservations.
4. Delivers mail and messages to guests and personnel.
5. Processes payments, receipts, guest accounts, and other forms of credit.
6. Keeps an inventory of vacancies, reservations, and arranges transportation.

Qualifications and Schedule

• 0-3 Years of Experience
• Opera V5 experience required
• Mixture of AM/PM shifts with a Thursday - Monday schedule
• Type of contract: 1099