FNS Associate II PRN

HCA Healthcare, Inc.; Round Rock (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

St. Davids Round Rock Medical Center is seeking a Food Service Associate II PRN to maintain dishroom areas, prepare patient meals, and deliver trays to patient floors with a patient-focused service approach.

The role requires adherence to HACCP food-safety guidelines, ability to handle multiple tasks, and availability to work weekends and some evenings as needed. Training provided, with emphasis on teamwork and quality service.

Qualifications

• Excellent customer service skills.
• Ability to follow tray tickets and meal orders.
• Willingness to work various shifts including weekends and evenings.

Responsibilities

• Maintain dishroom, janitor closet, and patient food carts in a sanitary manner.
• Deliver food carts to patient floors and pass out trays according to tickets.
• Load dish machine and assist with ware washing when needed.
• Ensure meals are delivered timely and greet patients by name.
• Follow HACCP procedures for safe food handling.

Skills

Customer service

Food handling

Meal delivery

Dishroom duties

Job description

Do you want to join an organization that invests in you as an FNS Associate II PRN? At St. Davids Round Rock Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

POSITION SUMMARY:

The Food Service Associate (FSA) - II maintains the dishroom, janitor closet, and patient food carts in an organized, sanitary manner. Delivers food carts to patient floors, passes out trays and returns carts to the dishroom. The FSA I tends and loads the dish machine, and performs department janitorial duties. The FSA I provides quality customer service to patients by accurately loading patient trays according to tray ticket orders. Must demonstrate excellent customer service skills in passing trays and interacting with staff on the patient units. Responsible for maintaining a clean work environment and following HACCP procedures for the safe handling of food and removal of soiled trays from patient rooms. Must be flexible to work other positions and shifts as dictated by the needs of the hospital and/or the department. Duties may include running cash register, assisting customers, and cash handling. The FSA II may be assigned any of the following areas of responsibility: host/hostess, tray line, and dishroom. FSA II is required to work every other weekend and some evening shifts.

ESSENTIAL JOB RESPONSIBILITIES:

1. General duties:

• Accesses computer system for patient meal information and ordering.
• Read patient meal tickets and prepare trays accurately.
• Assembles patient meals:
• Assembles all needed items for trayline prior to the start of line in order to eliminate disruptions of the trayline process.
• Meets time requirements for trayline service, no later than 7:45 a.m. for breakfast, 11:45 a.m. for lunch, and 5:00 p.m. for dinner.
• Utilizes efficient time and motion techniques to keep line moving in a timely manner.
• Places foods on trays accurately, according to instructions noted on the patient diet cards 98% of the time.
• Accountable for proper tray and food presentation.
• Delivers patient meals and snacks:
• Compares diet card name with patient name on door before delivering any meal and greets patient by name.
• Assists patients with meal preparation, within parameters of duties.
• Delivers meals in a timely, courteous fashion, ensuring that all meals are delivered no later than 8:20 a.m. for breakfast, 12:30 p.m. for lunch, and 5:45 p.m. for dinner.
• Delivers snacks directly to the patient room, or to the unit refrigerator (for HS snacks) at the time indicated by diet guidelines, request from patient, staff, or supervisor’s instructions. HS snacks must be well wrapped and labeled with the date, patient name, and room number.
• Retrieves soiled meal trays from patient rooms no later than 6:45 p.m. Participates in ware washing when dishwasher is absent.
• Prepares and delivers patient late trays.
• Checks the Meditech printer each half-hour for late tray requests, until 11:00 a.m. for late breakfast, 4:00 p.m. for late lunches, and 6:30 .m. for late dinners.
• Prepares food tray with menu as it was offered for the previous meal, except when other foods are requested, or if it is within 2 hours of the next meal (a light meal should be prepared). All foods to be served hot must be heated to proper temperatures.
• Covers all foods and delivers to the appropriate patient in a timely, courteous manner.
• Covers, stores, labels, and dates all food items properly in accepted time frame for storage.
• Delivers Floor Stock items to each department daily according to par sheets.
• Cleans work station each shift, including beverage machines, dishes, sweeping & mopping.
• Dishwashing duties, including scraping, washing and restocking dishes as needed.
• Completes all cleaning tasks on department cleaning schedule according to assigned time frame.
• Following proper food safety and occupational safety rules.

2. Professional Requirements:

• Adheres to dress code: appearance is neat and clean.
• Wears designated department uniform in a professional and sanitary condition with appropriate hair restraint with clean, non-skid closed-toe shoes.
• Completes annual educational requirements. Maintains education and development appropriate for position.
• Wears identification/badge while on duty.
• Attends appropriate departmental and committee meetings on a regular basis.
• Attends departmental in-service and mandatory education.
• Masters new work routine, methods, and techniques.
• Demonstrates understanding of hospital and departmental policies and procedures.

3. Behavioral Requirements:

• Shows creativity in addressing issues rather than defeating attitude.
• Demonstrates negotiations/conflict resolution skills.
• Understands and adheres to the confidentiality policy.
• Accepts accountability for impact of behavior on others.
• Demonstrates enthusiasm and self-motivation in performing job duties.