FNS Associate II PRN

HCA Healthcare; Round Rock (TX); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid time off

Job summary

St. David’s Round Rock Medical Center, part of HCA Healthcare, is seeking a Food Service Associate II (PRN) to maintain the dishroom, trays, and patient meal service. The role requires delivery of meals on schedule, accurate tray assembly, and adherence to HACCP food safety rules.

Weekend and some evening shifts are required. Prior food service experience is beneficial. The position emphasizes customer service, teamwork, and flexibility within a hospital setting, with opportunities to support

Qualifications

• Experience in a healthcare food service setting preferred.
• Ability to read ticket orders and follow diet guidelines accurately.
• Strong customer service and communication skills in a hospital environment.

Responsibilities

• Prepare, assemble, and deliver patient meals according to tray tickets and diet cards.
• Maintain cleanliness and sanitation of dishroom, kitchen and carts per HACCP procedures.
• Assist with tray line, cashier duties, and general department tasks as needed.
• Support patient comfort by delivering meals timely and greeting patients by name.
• Ensure proper labeling, dating, and storage of foods and supplies.

Skills

Customer service

Food handling

English proficiency

Education

High School Diploma or GED

Job description

Do you want to join an organization that invests in you as an FNS Associate II PRN? At St. David's Round Rock Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

POSITION SUMMARY

The Food Service Associate (FSA) - II maintains the dishroom, janitor closet, and patient food carts in an organized, sanitary manner. Delivers food carts to patient floors, passes out trays and returns carts to the dishroom. The FSA I tends and loads the dish machine, and performs department janitorial duties. The FSA I provides quality customer service to patients by accurately loading patient trays according to tray ticket orders. Must demonstrate excellent customer service skills in passing trays and interacting with staff on the patient units. Responsible for maintaining a clean work environment and following HACCP procedures for the safe handling of food and removal of soiled trays from patient rooms. Must be flexible to work other positions and shifts as dictated by the needs of the hospital and/or the department. Duties may include running cash register, assisting customers, and cash handling. The FSA II may be assigned any of the following areas of responsibility: host/hostess, tray line, and dishroom. FSA II is required to work every other weekend and some evening shifts.

ESSENTIAL JOB RESPONSIBILITIES

• Accesses computer system for patient meal information and ordering.
• Read patient meal tickets and prepare trays accurately.
• Assembles patient meals:
• Assembles all needed items for trayline prior to the start of line in order to eliminate disruptions of the trayline process.
• Meets time requirements for trayline service, no later than 7:45 a.m. for breakfast, 11:45 a.m. for lunch, and 5:00 p.m. for dinner.
• Utilizes efficient time and motion techniques to keep line moving in a timely manner.
• Places foods on trays accurately, according to instructions noted on the patient diet cards 98% of the time.
• Accountable for proper tray and food presentation.
• Delivers patient meals and snacks:
• Compares diet card name with patient name on door before delivering any meal and greets patient by name.
• Assists patients with meal preparation, within parameters of duties.
• Delivers meals in a timely, courteous fashion, ensuring that all meals are delivered no later than 8:20 a.m. for breakfast, 12:30 p.m. for lunch, and 5:45 p.m. for dinner.
• Delivers snacks directly to the patient room, or to the unit refrigerator (for HS snacks) at the time indicated by diet guidelines, request from patient, staff, or supervisor’s instructions. HS snacks must be well wrapped and labeled with the date, patient name, and room number.
• Retrieves soiled meal trays from patient rooms no later than 6:45 p.m. Participates in ware washing when dishwasher is absent.
• Prepares and delivers patient late trays.
• Checks the Meditech printer each half-hour for late tray requests, until 11:00 a.m. for late breakfast, 4:00 p.m. for late lunches, and 6:30 .m. for late dinners.
• Prepares food tray with menu as it was offered for the previous meal, except when other foods are requested, or if it is within 2 hours of the next meal (a light meal should be prepared). All foods to be served hot must be heated to proper temperatures.
• Covers all foods and delivers to the appropriate patient in a timely, courteous manner.
• Covers, stores, labels, and dates all food items properly in accepted time frame for storage.
• Delivers Floor Stock items to each department daily according to par sheets.
• Cleans work station each shift, including beverage machines, dishes, sweeping & mopping.
• Dishwashing duties, including scraping, washing and restocking dishes as needed.
• Completes all cleaning tasks on department cleaning schedule according to assigned time frame.
• Following proper food safety and occupational safety rules.

Professional Requirements

• Adheres to dress code: appearance is neat and clean.
• Wears designated department uniform in a professional and sanitary condition with appropriate hair restraint with clean, non-skid closed-toe shoes.
• Completes annual educational requirements. Maintains education and development appropriate for position.
• Wears identification/badge while on duty.
• Attends appropriate departmental and committee meetings on a regular basis.
• Attends departmental in-service and mandatory education.
• Masters new work routine, methods, and techniques.
• Demonstrates understanding of hospital and departmental policies and procedures.

Behavioral Requirements

• Shows creativity in addressing issues rather than defeating attitude.
• Demonstrates negotiations/conflict resolution skills.
• Understands and adheres to the confidentiality policy.
• Accepts accountability for impact of behavior on others.
• Demonstrates enthusiasm and self-motivation in performing job duties.
• Willingly volunteers to represent the organization in the community as needed.
• Adheres to the attendance policy: employee is punctual, observes work breaks, and meal periods and has an acceptable overall attendance record.
• Demonstrates initiative, including seeking new assignments and assuming additional duties when necessary.
• Makes suggestions for changes to improve work routines.
• Demonstrates an appreciation of cost factors in the routine performance of duties and maximizes cost efficiency.
• Accepts and supports change(s) in the organization.

Communication and customer service

• Channels concerns appropriately, deals with conflict appropriately and privately.
• Demonstrates effective verbal and written communication.
• Works with director and management team in a cooperative manner.
• Demonstrates effective verbal & written communication.
• Responds to management’s and co-workers requests for information/assistance in a cooperative manner within an appropriate time frame.
• Demonstrates respect for others’ opinion, judgment, capability, and gives praise to those who earned it.
• Conduct/displays behavior that enhances the image of the hospital as evidenced by professional and courteous behavior toward all customers including co-workers.
• Willing to adjust personal schedule to meet the workload fluctuations or other departmental needs.
• Follows through with assignments and informs management if unable to complete tasks.
• Accepts suggestions for performance improvement.
• Fosters a sense of teamwork and collaboration within the department and facility.
• Interacts and communicates in a way that promotes a harmonious and cooperative working environment.
• Conduct reflects an understanding and commitment to the HCA code of conduct.

Management of information and environment of care

• Reduces the risk of acquiring or transmitting infection by learning and adhering to hospital and departmental policies and immediately communicating all unsatisfactory issues to management.
• Attends mandatory education to refresh knowledge in preventing the spread of infections.
• Perform duties in a safe, functional and effective manner that reduces hazards and risks, prevents accidents and injuries and maintains safe conditions by adhering to established safety standards for body mechanics, electrical biohazard, utilities and emergency preparedness plan.
• Washes hands thoroughly and frequently following good personal hygiene practices.
• Understands and utilizes personal protective equipment to protect from exposure to chemical, radiation and/or biohazard.
• Understands and adheres to emergency codes and procedures. Able to describe responsibilities for each code as well as evacuation route and department meeting area.
• Is competent and responsible in following safety & security polices of the hospital.
• Utilizes equipment in safe, effective manner.
• Is knowledgeable of the location and contents of the MSDS manual.
• Adheres and supports hospital’s smoking policy.

• Employee’s conduct must reflect the company’s values and a commitment to the Code of Conduct, ethics and compliance program. Supports hospital mission statement, standards of behavior, and goals.
• Adheres and upholds all service behaviors as listed in the ICARE value commitment and other departmental initiatives.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate understanding of HCA’s and St. David’s Georgetown Hospital “Patients First” safety initiative by strict compliance to all safety protocols and procedures. Knowledge of quality food production practices. Effective communication skills required. Ability to read and speak English in order to comprehend written instructions and communicate with patients & staff. Good customer service skills are necessary. Maintains a working telephone or agreed upon alternate form of communication. Must work well independently; be time efficient and able to perform multiple tasks simultaneously; able to lift 30-40 pounds; have basic math and reading skills, and be mentally alert.

EDUCATION AND EXPERIENCE:

Required: None

Preferred: High School Diploma or GED equivalent. Minimum 6 months of food handling experience.

LICENSES AND CERTIFICATES:

Required: Current ServSafe Food Handler Permit, Williamson County Health Department Food Handler Card or State Food Safety permit within 7 days of hire date.

Benefits

St. David's Round Rock Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

St. David’s Round Rock Medical Center (https://stdavids.com/location/st-davids-round-rock-medical-center) is a 200+ bed acute-care facility located north of Austin, Texas. This comprehensive medical center features the only hybrid operating room in the county, a 24-hour emergency department with a Level II trauma center, and leading-edge cardiac care through the Heart Hospital of Austin at St. David’s Round Rock. Patients may also receive care related to rehabilitation services, women’s services, cancer care, neurology, joint replacement and orthotics, and more (https://stdavids.com/locations/st-davids-round-rock-medical-center/medical-services.dot) when visiting this facility.

St. David’s Round Rock Medical Center is part of St. David’s HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non‑profits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.