FN Hospitality Assistant, Full-Time, Days

Huntsville Hospital; Decatur (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

Huntsville Hospital is seeking a Hospitality Aide to obtain patient meal preferences at bedside and translate them into healthy meal trays. The role collaborates with patients and kitchen staff to ensure nourishment and satisfaction during the hospital stay.

Responsibilities include accurate tray delivery, adherence to dietary needs, and proper sanitation. Experience with CBord and cash register tasks in relief is beneficial, with strong customer service and reliable communication emphasized.

Qualifications

• Outstanding customer service and critical thinking skills.
• Reading, writing, and basic math skills, plus good communication.

Responsibilities

• Deliver patient food trays following departmental standards and safety practices.
• Verify patient identity using two identifiers (Name and Date of Birth) before serving.
• Maintain sanitation when handling, serving, and clearing trays, and clean carts and dishes.
• Demonstrate knowledge of diets when preparing meals and serving trays.
• Assist with entering patient information into CBord as directed.
• Ensure proper portion control when preparing and serving food.
• Ability to operate a cash register in relief as needed.

Skills

Customer service

Critical thinking

Job description

The primary purpose of the Hospitality Aide is to obtain food preferences from patients at bedside and translate those preferences into healthy, appetizing meal trays to ensure an excellent patient food service experience. This position works closely with patients and kitchen staff to ensure the patient remains nourished and satisfied with meal offerings throughout their stay.

Responsibilities

Key Responsibilities / Essential Functions

• Follows directions and performs work according to departmental standards.
• Demonstrates competency to deliver food trays to patients by verification of the two patient identifiers. “Name and Date of Birth”
• Demonstrates through actions, proper sanitation measures when handling, preparing, serving and retrieving patient trays. This will include handling of silverware, cleaning food carts, washing dishes as needed and keeping work area clean at all times.
• Demonstrates through actions, knowledge of diets when preparing meals and serving trays.
• Demonstrates through actions, assisting with entering proper patient information into CBord as directed.
• Demonstrates proper portion control when preparing and serving food.
• Demonstrates through actions, the ability to effectively run a cash register in relief.

Performs additional tasks as assigned.

Qualifications

Minimum Knowledge, Skills, Experience: Willing and able to demonstrate outstanding customer service and critical thinking skills

Education: Reading, writing, basic math skills such as addition and subtraction and good communication skills are a must.