Nutrit Svcs Hospitality Assist

MedStar Health; Washington (District of Columbia); Presencial; USD 26.000 - 37.000; Jornada completa

Descripción de la vacante

MedStar Health is seeking staff to support patient meal selection and delivery. Responsibilities include assembling and delivering meal trays, assisting with menu selections, and providing clerical support to the Hospitality Service Office.

Ideal candidates will have a High School Diploma or GED and relevant health-care food service experience. The role involves handling diet orders, tray preparation, and patient-focused service on the assigned unit.

Formación

• High School Diploma or GED required.
• Minimum of 3 years of directly relevant job-related experience may substitute for the educational requirement.

Responsabilidades

• Assembles tray carts of patient lunch and dinner trays using patient diet orders.
• Sets up breakfast tray stations and assists in breakfast tray assembly.
• Delivers meals and snacks, checks for diet restrictions, and documents intake.
• Retrieves trays, strips and sorts dishes, and assists in washing.
• Delivers menus and assists patients with menu selection and host rounds.
• Checks for new admissions or diet changes and returns completed menus.
• Produces standard reports and enters patient selections in the system.
• Provides clerical support to the Hospitality Service Office.

Conocimientos

Read and write

Basic math

Follow instructions

Educación

High School Diploma or GED

Descripción del empleo

About the Job

General Summary of Position

Supports the patient meal selection service and delivery process. Assists patients with menu selection(s) on assigned unit(s). Assembles meal tray carts for patient care units and delivers and retrieves patient meals trays and snacks to patient rooms. Provides clerical support to the Hospitality Service Office.

Primary Duties and Responsibilities

• Assembles tray carts (Tradeout) of patient lunch and dinner meal trays for patient care units utilizing information from patient selection(s) and the patient's diet orders prior to rethermalization in a refrigerated environment. Customizes patient meal tray (e.g. requested drinks dessert(s) and/or rolls) prior to taking to patient care unit.
• Sets up patient food service stations on the tray-line for breakfast meal trays according to tally sheets or established par levels and assists in the assembly of patient breakfast trays.
• Delivers meal trays and snacks to patients on assigned unit(s). Replaces missing items and offers alternative selection for undesired items for patients on regular diets checking with the Hospitality Service Office for those on restricted diets. Refills [hot] beverages and condiments from hospitality cart. Informs unit-nursing staff of refused trays missing trays called for or patients that were not in room. Documents food and liquid intake for selected patients.
• Retrieves meal tray(s) from the patients' rooms and patient care unit kitchen(s) ensuring that there are no personal items left on the tray. Strips food carts and breakfast meal trays; sorts and rinses dishes and silverware as preparation to their being washed. Assists in the washing of breakfast dishes/trays.
• Delivers menus to patients on assigned unit(s) explains menu process to patient and assists the patient as necessary in completing menu selection(s) ensuring that the proper condiments are noted for the selections the patient has made. Recommends selections or offers alternative selections (from write-in list) when the patient does not select from the menu. Ensures every patient has been contacted by completing the host round sheet for the unit. Returns completed menus and host round sheets to the Hospitality Service Office.
• Checks with the Hospitality Service Office for new admissions or diet changes for assigned unit(s) takes (new) menus and diet awareness cards to patients and returns to office with completed menus.
• Completes request for and delivers NOW trays/meals discharged trays guest trays and isolation trays securing appropriate unit nursing staff sign-off prior to delivery to patient.
• Inventories and stocks the hospitality cart and/or hospitality basket. Delivers bulk nourishments to unit(s) as requested.
• Provides clerical support to the Hospitality Service Office including answering the telephone and following-up on requests and problems communicated by the unit-based Hospitality team.
• Produces standard computer reports including meal tallies diet orders nourishment labels patient meal tray tickets and patient menus using the computer system. Enters patient selection(s) and appropriate special food preferences (for patients on therapeutic diets).
• Attends and may assist in departmental in-services.

Minimal Qualifications

Education

• High School Diploma or GED required
• Minimum of 3 years of directly relevant job-related experience may be substituted for the educational requirement.

Experience

• 6 to 12 months experience preferably food service within a health care environment required

Knowledge Skills and Abilities

• Requires the ability to read write and perform basic addition and subtraction.
• Requires the ability to comply with basic oral and written instructions.

This position has a hiring range of

USD $19.10 - USD $27.04 /Hr.