FN Hospitality Assistant, Full-Time, Days

Marshall Medical Centers; Decatur (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Marshall Medical Centers in Decatur, AL is seeking a Hospitality Aide to obtain patient food preferences at bedside and translate them into healthy, appetizing meal trays to ensure a positive patient dining experience. The role works closely with patients and kitchen staff, delivering meals and maintaining a clean work area throughout the stay.

The ideal candidate demonstrates outstanding customer service, basic math and strong communication skills, with the ability to follow directions and

Qualifications

• Customer service mindset with a focus on patient satisfaction.
• Ability to think critically and follow directions accurately.
• Excellent reading, writing and basic math skills with clear communication.

Responsibilities

• Deliver food trays to patients and verify identity using two identifiers.
• Translate patient food preferences into appetizing, nutritious meal trays.
• Assist with proper sanitation, handling, serving and clearing trays.
• Apply knowledge of diets when preparing meals and serving trays.
• Enter patient information into CBord as directed.
• Ensure proper portion control when preparing and serving meals.
• Operate a cash register in relief as needed and perform other tasks.

Skills

Customer service

Critical thinking

Job description

Overview

The primary purpose of the Hospitality Aide is to obtain food preferences from patients at bedside and translate those preferences into healthy, appetizing meal trays to ensure an excellent patient food service experience. This position works closely with patients and kitchen staff to ensure the patient remains nourished and satisfied with meal offerings throughout their stay.

Responsibilities

Key Responsibilities / Essential Functions

1. Follows directions and performs work according to departmental standards.
2. Demonstrates competency to deliver food trays to patients by verification of the two patient identifiers. “Name and Date of Birth”
3. Demonstrates through actions, proper sanitation measures when handling, preparing, serving and retrieving patient trays. This will include handling of silverware, cleaning food carts, washing dishes as needed and keeping work area clean at all times.
4. Demonstrates through actions, knowledge of diets when preparing meals and serving trays.
5. Demonstrates through actions, assisting with entering proper patient information into CBord as directed.
6. Demonstrates proper portion control when preparing and serving food.
7. Demonstrates through actions, the ability to effectively run a cash register in relief.

Performs additional tasks as assigned.

Qualifications

Minimum Knowledge, Skills, Experience: Willing and able to demonstrate outstanding customer service and critical thinking skills

Education: Reading, writing, basic math skills such as addition and subtraction and good communication skills are a must.