FMLA & Leave Compliance Specialist - Onsite

Crawford & Company; Peachtree Corners (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Crawford Educational Services is seeking a Leave Specialist to administer FMLA policies for multiple clients, manage leave requests, and ensure compliance. This onsite role in Overland Park, KS invites detail-oriented professionals to contribute to a fast-paced team.

The ideal candidate will have an Associate's degree (or equivalent) and 2-5 years of FMLA claim administration experience, with strong customer service and communication skills to support employees through leave processes.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• 2-5 years of FMLA claim administration or a related field.
• Current experience in the integrated disability and absence management industry.
• Excellent customer service skills and ability to manage difficult and stressful situations.
• Strong communication skills in written and verbal form.

Responsibilities

• Assists associates with Leave of Absence requests and guides them through the process.
• Processes LOA paperwork according to procedures and laws.
• Provides timely responses to associates and management concerning day-to-day issues.
• Administers the FMLA policy and maintains records.
• Reviews FMLA documentation for accuracy and completeness.
• Makes recommendations to approve or deny FMLA requests based on federal regulations.
• Coordinates correspondence, forms and documents via the claim system.
• Generates reports as required.
• Maintains files and tracking data.

Skills

Customer service

Communication skills

FMLA knowledge

Attention to detail

Education

Associate's degree or equivalent

Job description

Crawford Educational Services is seeking a Leave Specialist to administer FMLA policies for multiple clients, manage leave requests, and ensure compliance. This onsite role in Overland Park, KS invites detail-oriented professionals to contribute to a fast-paced team.

The ideal candidate will have an Associate's degree (or equivalent) and 2-5 years of FMLA claim administration experience, with strong customer service and communication skills to support employees through leave processes.