FMLA & Disability Forms Specialist

Sharecare; Hagåtña (GU); Remote; USD 35,000 - 50,000; Full time

Job summary

Sharecare is looking for a professional to handle FMLA/Disability forms efficiently and accurately while ensuring high-quality customer service. The ideal candidate should possess a year of relevant experience in a medical records environment, demonstrate strong communication and organizational skills, and be familiar with medical office processes. This role emphasizes attention to detail and patient care, requiring proficiency with Microsoft Word and Excel, alongside the ability to type at least 50 words per minute.

Qualifications

• 1 year prior experience in a medical records department or like setting.
• Must be able to type 50 wpm.
• Must have proven customer satisfaction skills.

Responsibilities

• Process FMLA/Short Term Disability paperwork.
• Communicate with patients and physician coordinators.
• Monitor all EMR accounts to ensure that all requests are processed on time.

Skills

Excellent organizational skills

Strong computer software experience

Excellent communication skills

Team player

Customer satisfaction skills

Tools

Microsoft Word

Microsoft Excel

Job description

Sharecare is looking for a professional to handle FMLA/Disability forms efficiently and accurately while ensuring high-quality customer service. The ideal candidate should possess a year of relevant experience in a medical records environment, demonstrate strong communication and organizational skills, and be familiar with medical office processes. This role emphasizes attention to detail and patient care, requiring proficiency with Microsoft Word and Excel, alongside the ability to type at least 50 words per minute.