FM Engineering Ops Manager, on-site

CBRE Group, Inc.; San Jose (CA); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Mentorship programs

Job summary

CBRE Group, Inc. is seeking a senior FM Engineering Ops Manager to lead engineering and operations on a flagship U.S. campus.

You will supervise a large team, drive preventive maintenance programs, and optimize performance across complex building systems including manufacturing and research spaces. You will partner with client leadership and engineering teams to deliver reliable facilities services, manage budgets, and advance continuous improvement initiatives on a world-class headquarters

Qualifications

• Bachelor's degree preferred with 3–5 years in facilities management or related field.
• Strong leadership experience managing large teams in a complex environment.
• Proven budgeting, forecasting and financial reporting capabilities.
• Deep knowledge of Mechanical, Electrical and Plumbing (MEP) systems and building infrastructure.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Provide leadership and direct supervision to engineering and operations staff, including performance management and coaching.
• Lead and coordinate daily team operations by scheduling, prioritizing, and cross-training.
• Set and monitor performance goals, milestones, and deadlines for departments.
• Build relationships with clients, vendors, and stakeholders as trusted advisor and escalation point.
• Manage departmental financial performance: budgeting, forecasting, expense management, and P&L accountability.
• Develop and implement strategic goals and continuous improvement initiatives.
• Partner with leadership to execute company programs, policies, and initiatives.
• Evaluate processes to identify opportunities for efficiency, performance, and risk mitigation.
• Ensure operations comply with policies, procedures, regulatory requirements, and industry best practices.
• Maintain regulatory documentation, audits, and reporting for a safe operating environment.
• Demonstrate CBRE's RISE values and influence stakeholders to achieve objectives.
• Apply advanced knowledge of engineering operations and facilities management across functions.
• Identify and resolve moderately complex operational challenges to support continuity.

Skills

Leadership

Team management

MEP systems

Budgeting

Forecasting

Financial acumen

Stakeholder management

Communication

Problem solving

Excel proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About the Role

Step into a high-impact leadership role where you'll help drive operational excellence across one of the client's most complex and dynamic facilities portfolios. As a CBRE FM Engineering Ops Manager, you will be embedded onsite at the client's U.S. headquarters, a 2 million-square-foot, multi-building campus that includes Class A office space, clean room environments, manufacturing operations, and research laboratories.

In this role, you will oversee and support the team responsible for delivering engineering, technical, and operational services that ensure the reliability, efficiency, and performance of critical building systems and infrastructure. You will serve as a key partner to client leadership, engineering teams, and operational stakeholders, helping to lead day-to-day facility operations, optimize maintenance programs, and drive continuous improvement initiatives across this highly sophisticated campus environment.

As part of CBRE's Engineering and Technical Services function, you will play a critical role in executing preventive maintenance strategies, enhancing operational performance, and ensuring the safe and compliant operation of diverse facility types. Working collaboratively across teams, you'll help deliver exceptional service, support key business objectives, and contribute to the success of a world-class headquarters campus.

What You'll Do:

• Provide leadership and direct supervision to engineering and operations staff, including performance management, coaching, employee development, succession planning, and talent acquisition activities.
• Lead and coordinate daily team operations by establishing work schedules, assigning priorities, balancing workloads, and promoting cross-functional training to enhance team effectiveness and continuity.
• Set, monitor, and manage individual and team performance goals, project milestones, and departmental deadlines to ensure operational excellence and service delivery commitments are met.
• Build and maintain strong relationships with clients, business partners, vendors, and key stakeholders, serving as a trusted advisor and escalation point for operational matters.
• Manage departmental or business unit financial performance, including budgeting, forecasting, expense management, and profit and loss (P&L) accountability.
• Develop and implement strategic goals, initiatives, and continuous improvement efforts that support operational objectives and enhance service delivery.
• Partner with leadership to drive the execution of company programs, policies, and initiatives while ensuring alignment with organizational goals and client expectations.
• Evaluate operational processes, procedures, and workflows to identify opportunities for increased efficiency, improved performance, and risk mitigation.
• Ensure business operations are executed in accordance with established policies, procedures, regulatory requirements, and industry best practices.
• Maintain oversight of regulatory documentation, compliance records, audits, and reporting requirements to support a safe and compliant operating environment.
• Demonstrate CBRE's RISE values through leadership, professionalism, and accountability while building consensus and influencing stakeholders to achieve shared objectives.
• Apply advanced knowledge of engineering operations and facilities management while collaborating across functions to drive departmental and organizational success.
• Identify, analyze, and resolve operational challenges and moderately complex issues, implementing effective solutions that support business continuity and long-term operational performance.

What You'll Need:

• Bachelor's degree preferred with 3–5 years of relevant experience in facilities management, engineering operations, or a related field. An equivalent combination of education and experience will be considered.
• Strong technical expertise in Mechanical, Electrical, and Plumbing (MEP) systems, including the operation, maintenance, and reliability of critical building infrastructure.
• Demonstrated experience leading large teams in a complex operational environment, including hiring, employee development, performance management, and retention.
• Strong leadership, communication, and interpersonal skills, with the ability to influence stakeholders, resolve conflicts, and navigate complex situations with sound judgment.
• Proven ability to manage multiple priorities, drive operational excellence, and lead continuous improvement initiatives in a fast-paced environment.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Strong organizational, analytical, and financial management skills, including experience with budgeting, forecasting, reporting, and performance metrics.
• Ability to build and maintain effective relationships with clients, vendors, and cross-functional teams to achieve business objectives.
• Applicants must be currently authorized to work in the United Staes without the need for Visa sponsorship now or in the future.

Why CBRE?

• Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.