PM Engineering Ops Manager, on-site

CBRE Group, Inc.; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401(k) plan

Professional development

Job summary

CBRE Group, Inc. is seeking a PM Engineering Ops Manager to oversee engineering and facilities operations across six Class A office locations in Texas, onsite at the downtown Dallas client site.

You will lead maintenance planning, drive continuous improvement, and coordinate with clients, landlords, engineers, and vendors to ensure reliable, safe, and compliant operations. This leadership role emphasizes strategic thinking, budget oversight, performance management, and collaboration to deliver

Qualifications

• Bachelor’s degree with 3–5 years in facilities management, engineering operations, or a related field.
• Demonstrated leadership experience, including hiring, onboarding, training, coaching, mentoring, performance management, and retention of high-performing teams.
• Strong ability to communicate and navigate sensitive, complex, or challenging situations with professionalism, discretion, and sound judgment.
• Proven ability to establish clear performance expectations, provide constructive feedback, resolve conflicts, and effectively address employee and operational issues.
• Effective leadership skills with the ability to motivate and develop teams while driving accountability, operational excellence, and continuous improvement.
• Experience managing priorities in a fast-paced environment, with a focus on delivering high-quality results and achieving business objectives.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and related business applications.
• Exceptional organizational, planning, and project management skills, with strong attention to detail and a proactive, analytical mindset.
• Strong problem-solving and decision-making abilities, with the capacity to evaluate complex situations and implement effective solutions.
• Advanced analytical and financial acumen, including experience with budgeting, forecasting, financial reporting, and performance metrics.
• Advanced mathematical skills, including the capacity to perform calculations involving percentages, ratios, budget analyses, financial projections, and other business-related metrics.
• Ability to build strong relationships and collaborate effectively with clients, stakeholders, vendors, and cross-functional teams to achieve shared goals and drive successful outcomes.
• Must be authorized to work in the United States without current or future sponsorship requirements.

Responsibilities

• Set, monitor, and manage individual and team performance goals, project milestones, and departmental deadlines to ensure operational excellence and service delivery commitments are met.
• Build and maintain strong relationships with clients, business partners, vendors, and key stakeholders, serving as a trusted advisor and escalation point for operational matters.
• Manage departmental or business unit financial performance, including budgeting, forecasting, expense management, and profit and loss (P&L) accountability.
• Develop and implement strategic goals, initiatives, and continuous improvement efforts that support operational objectives and enhance service delivery.
• Partner with leadership to drive the execution of company programs, policies, and initiatives while ensuring alignment with organizational goals and client expectations.
• Evaluate operational processes, procedures, and workflows to identify opportunities for increased efficiency, improved performance, and risk mitigation.
• Ensure business operations are executed in accordance with established policies, procedures, regulatory requirements, and industry best practices.
• Maintain oversight of regulatory documentation, compliance records, audits, and reporting requirements to support a safe and compliant operating environment.
• Demonstrate CBRE's RISE values through leadership, professionalism, and accountability while building consensus and influencing stakeholders to achieve shared objectives.
• Apply advanced knowledge of engineering operations and facilities management while collaborating across functions to drive departmental and organizational success.
• Identify, analyze, and resolve operational challenges and moderately complex issues, implementing effective solutions that support business continuity and long-term operational performance.

Skills

Leadership

Budgeting

Forecasting

Financial reporting

Project management

Communication

Vendor management

Stakeholder management

MS Office

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Outlook

Job description

About the Role:

Ready to lead engineering operations for a premier corporate office portfolio?

CBRE is seeking a PM Engineering Ops Manager to oversee engineering and facilities operations across approximately six Class A office locations throughout Texas, supporting a high-profile client in the Financial & Professional Services (FPS) sector. This role is based onsite at the client's downtown Dallas office and serves as a key liaison between the client, landlords, engineering teams, and service vendors to ensure exceptional operational performance across the portfolio.

As a leader within CBRE's Engineering and Technical Services function, you will support the team responsible for delivering technical operations, maintenance planning, and engineering services that keep critical building systems performing at their highest level. You will help drive maintenance strategies, operational excellence, and continuous improvement initiatives while ensuring a safe, reliable, and productive workplace environment.

In this role, you'll partner closely with client stakeholders, landlord representatives, building engineers, and third-party vendors to oversee preventive maintenance programs, resolve operational challenges, and ensure the reliability of critical infrastructure systems.

Working collaboratively across teams, you'll help optimize processes, enhance service delivery, and ensure engineering operations align with business objectives across the portfolio. This is an excellent opportunity for a facilities or engineering leader who enjoys managing complex office environments, building strong partnerships, and delivering exceptional service for a prominent client in the FPS sector.

What You'll Do:

• Set, monitor, and manage individual and team performance goals, project milestones, and departmental deadlines to ensure operational excellence and service delivery commitments are met.
• Build and maintain strong relationships with clients, business partners, vendors, and key stakeholders, serving as a trusted advisor and escalation point for operational matters.
• Manage departmental or business unit financial performance, including budgeting, forecasting, expense management, and profit and loss (P&L) accountability.
• Develop and implement strategic goals, initiatives, and continuous improvement efforts that support operational objectives and enhance service delivery.
• Partner with leadership to drive the execution of company programs, policies, and initiatives while ensuring alignment with organizational goals and client expectations.
• Evaluate operational processes, procedures, and workflows to identify opportunities for increased efficiency, improved performance, and risk mitigation.
• Ensure business operations are executed in accordance with established policies, procedures, regulatory requirements, and industry best practices.
• Maintain oversight of regulatory documentation, compliance records, audits, and reporting requirements to support a safe and compliant operating environment.
• Demonstrate CBRE's RISE values through leadership, professionalism, and accountability while building consensus and influencing stakeholders to achieve shared objectives.
• Apply advanced knowledge of engineering operations and facilities management while collaborating across functions to drive departmental and organizational success.
• Identify, analyze, and resolve operational challenges and moderately complex issues, implementing effective solutions that support business continuity and long-term operational performance.

What You'll Need:

• Bachelor’s degree preferred with 3–5 years of relevant experience in facilities management, engineering operations, or a related field. An equivalent combination of education and experience will also be considered.
• Demonstrated leadership experience, including hiring, onboarding, training, coaching, mentoring, performance management, employee development, and retention of high-performing teams.
• Strong ability to communicate and navigate sensitive, complex, or challenging situations with professionalism, discretion, and sound judgment.
• Proven ability to establish clear performance expectations, provide constructive feedback, resolve conflicts, and effectively address employee and operational issues.
• Effective leadership skills with the ability to motivate and develop teams while driving accountability, operational excellence, and continuous improvement.
• Experience managing priorities in a fast-paced environment, with a focus on delivering high-quality results and achieving business objectives.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and related business applications.
• Exceptional organizational, planning, and project management skills, with strong attention to detail and a proactive, analytical mindset.
• Strong problem-solving and decision-making abilities, with the capacity to evaluate complex situations and implement effective solutions.
• Advanced analytical and financial acumen, including experience with budgeting, forecasting, financial reporting, and performance metrics.
• Advanced mathematical skills, including the capacity to perform calculations involving percentages, ratios, budget analyses, financial projections, and other business-related metrics.
• Ability to build strong relationships and collaborate effectively with clients, stakeholders, vendors, and cross-functional teams to achieve shared goals and drive successful outcomes.
• Must be authorized to work in the United States without current or future sponsorship requirements.

Why CBRE?

• Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.