Floral Supervisor: Lead, Merch & Customer Experience

Bachman's Inc.; Plymouth (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Medical Insurance

Health Savings Account (HSA) / PPO

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Disability & Accident Insurance

401(K)

Paid Time Off (PTO)

Paid Holidays

Job summary

Bachman’s Inc. Plymouth store seeks a Floral Supervisor to lead our floral and indoor plant areas and deliver an exceptional customer experience. You will guide a small team, demonstrate product knowledge, and ensure smooth daily operations in a fast-paced retail environment.

The role emphasizes leadership, collaboration, and hands-on involvement in floral sales, with a schedule that varies across retail hours, including weekends and holidays.

Qualifications

• Minimum 2 years’ experience in retail supervisory or management.
• Direct experience in floral sales or management desired.
• Strong written and verbal communication skills.
• Good technical knowledge including POS, Windows and Excel.
• Demonstrated strength in employee relations, problem solving and customer service.
• Ability to lift 50 lbs regularly.

Responsibilities

• Assist in managing store operations and supervise retail activities.
• Train and model exceptional customer service.
• Merchandising, ordering, stocking, display, inventory control of product.
• Assist customers with flower arrangement design when needed.
• Provide daily supervision and foster teamwork to meet customer expectations.
• Handle schedules, reviews and timecards in a timely manner.
• Manage product quality, ordering, merchandising, stocking and stock levels.
• Provide feedback to support departments.
• Maintain cleanliness, safety and organization throughout the store.
• Oversee store operations in absence of Store Manager.

Skills

Retail leadership

Customer service

Communication

POS knowledge

Excel

Tools

POS system

Windows

Excel

Job description

Bachman’s Inc. Plymouth store seeks a Floral Supervisor to lead our floral and indoor plant areas and deliver an exceptional customer experience. You will guide a small team, demonstrate product knowledge, and ensure smooth daily operations in a fast-paced retail environment.

The role emphasizes leadership, collaboration, and hands-on involvement in floral sales, with a schedule that varies across retail hours, including weekends and holidays.