Floral Manager Northpoint

Socket.dev; Spokane (WA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401k retirement

Job summary

Albertsons Companies is seeking a Floral Manager to lead the floral department, deliver exceptional customer service, and drive sales. You will supervise floral clerks, schedule staff, and ensure displays meet merchandising plans.

The role involves inventory control, ordering supplies, and maintaining department cleanliness. Prior floral design experience is preferred; management experience is a plus. Compensation reflects local pay with benefits.

Qualifications

• Ability to follow company customer service procedures and policies.
• Experience supervising floral clerks and scheduling staff.
• Previous floral clerk or designer experience.
• Ability to follow instructions and work with others.

Responsibilities

• Provide customer service and resolve issues per policy.
• Train, schedule, and supervise floral clerks.
• Prepare and input floral department orders.
• Maintain displays, inventory, and cleanliness in the floral area.
• Operate balloon machine, cash register, and POS system.
• Stock products and manage expiring items daily.
• Support merchandising guidelines and department goals.
• Interact with customers to improve service and sales.

Skills

Customer service

Staff supervision

Scheduling

Merchandising

Inventory management

Problem resolution

Floral design

Sales growth

Cash handling

Tools

POS system

Inventory software

Job description

Position Purpose:

As a primary contact for customers, the Floral Manager provides friendly, courteous, and helpful service. The Floral Manager is held accountable for the department’s results in providing customer service, increasing sales, improving profits, and containing cost.

Key Responsibilities & Accountabilities

1. Provide customer service as currently defined by the employer within the scope of the position and within company policy.

2. Train, schedule, and supervise floral clerks to ensure optimum staffing patterns for the floral area.

3. Writes schedule for Floral Department with Store Director approval.

4. Follows Division guidelines for the implementation of the merchandising plan.

5. Speak with customers to resolve problems with sales, dissatisfaction with service, or other problems that are related to the operation of the floral area.

6. Design esthetically pleasing floral arrangements for display or to meet the needs of a particular customer.

7. Manages inventory per company policies and practices to drive sales and profits.

8. Perform daily inventory. Order necessary supplies to maintain adequate inventory.

9. Prepare and input floral department orders into computer.

10. Stocks and maintains displays in the floral department. Make sure that all expired items are moved from the shelves daily.

11. Operate helium tank to inflate balloons.

12. Use sprayers and containers to water all plants.

13. Maintain cleanliness of floral area

14. Operate cash register.

15. Monitor inter-office mail and company web page daily for updated information.

16. Other duties as assigned.

Skills and Requirements

1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.

2. Ability to interact with customers and co-workers.

3. Ability to understand and follow instructions.

4. Previous experience or training as a floral clerk or designer.

5. Desired: Prior management experience.

Work Environment:

% Inside: 90% Outside: 10%

Temperature Extremes: Varies depending on store location.

Chemicals: Seldom (mild detergents or glass cleaner).

Uses equipment such as hand truck, six-wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom, telephone/intercom, knives, calculator, flower cutter, balloon machine, computer, floral decorating supplies, cash register to perform tasks throughout workday.

Safety – Sensitive Position:

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Union and Non-Union

“The pay range is $19.38 to $23.71 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).”

DISCLAIMER:

The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions or you wish to request an accommodation to perform the essential functions of this job, please contact your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications and the terms of any applicable collective bargaining agreement.Candidates with unique qualifications may be considered for compensation above this range.Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:]Associates in this position may be eligible for a quarterly bonus.