Floral Manager - Bold Catering & Design

Bold Catering & Design; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Bold Catering & Design is seeking a Floral Manager to lead the floral department, oversee operations and the budget, and manage vendor communications for events and catering services.

The role requires strong leadership, vendor management, and attention to profitability while delivering high-quality floral designs and exceptional client service.

Qualifications

• Oversee floral department operations and budget adherence
• Negotiate and source perishable floral vendors
• Manage and mentor the floral design team
• Understand and manage vendor relations and pricing
• Demonstrate strong client service and communication abilities

Responsibilities

• Supervise production of floral arrangements for events and catering orders
• Order floral and non-floral products from vendors
• Maintain safe, clean, and organized work environments
• Monitor industry trends and implement innovative solutions
• Manage pricing with sales managers and ensure profitability
• Oversee HR tasks: scheduling, payroll coordination, and employee reviews
• Navigate Caterease and Nowsta Staffing for operations
• Forecast needs and control inventory to minimize waste
• Ensure events are well executed and on budget
• Collaborate with other departments to plan capacity for events

Skills

Leadership

Vendor management

Budgeting

P&L understanding

Team management

Client service

Inventory management

HR / staffing

Communication

Tools

Caterease

Nowsta Staffing

Job description

Who you are: The ideal candidate for the Floral Manager position embodies a passion for floral design coupled with strong leadership capabilities. With a keen eye for detail and a commitment to excellence, they thrive in overseeing operations and ensuring client satisfaction. Their ability to foster a collaborative environment and effectively manage resources contributes to the department's success. They are adept at staying updated on industry trends and implementing innovative solutions to drive profitability while maintaining a focus on quality and customer service.

The Floral Manager is responsible for overseeing and managing the floral department’s operations and budgetary objectives while ensuring overall client satisfaction. The Floral Manager role also includes managing and oversight of extensive ordering, vendor communications, and inventory management. The Floral Manager negotiates and selects all perishable floral vendors local and worldwide to source the best product and the best pricing. This position plays an integral part in the financial processes and profitability in the company. The Floral Manager is expected to act as a role model and ambassador for Bold Design’s employees, investors and partners, by working in accordance with the values, purpose, and mission of Fifth Group Restaurants. This position will report to the General Manager and will manage the floral design team.

Floral Design

Supervise and ensure accuracy of production of floral arrangements for events, displays, special catering orders, prototypes, etc. as outlined in client contracts

Order all floral & non-floral products for the department using sourcing and pre-approved vendors.

Place orders and communicate changes and additions with the vendors in a timely and efficient manner

Maintain a safe, clean, and organized work environment

Keep up with floral industry trends, technology, and updates

Understand and produce designers’ proposals in all floral mechanics and logistics

Maintain the freshest, highest quality flowers throughout the department; understanding the perishable nature of the product and reacts with a sense of urgency to minimize waste, promote sales, and create ways to best utilize product

Maintain the overall appearance of floral product to ensure that arrangements are innovatively designed in a variety of sizes, styles and price ranges; and products are well-merchandised to showcase quality

Operations/Management

Work with sales managers to make floral suggestions and recommendations

Advise and consult with sales managers to determine pricing of floral arrangements

Meet with Sales and Operations to receive all event information (turnovers)

Maintain open lines of communication with team members and management to ensure smooth department operations

As needed, work as event owner to ensure events are well executed

Manage day of staff performance and supervises all load in and resolves any strike issues

Assigns floral leads to events based on the floral manager’s experience with client wishes and designer abilities

Understand and comfortably navigate Caterease and Nowsta Staffing

Manage all aspects of marketing orders and promo events

Manage re-cons for any floral orders not provided via a sales manager

Manage the input of newly purchased inventory into Caterease

Work in conjunction with other department managers to determine when sales needs to block weekends based on capacity to deliver events

Set up all vendor accounts used including requesting tax exempt status and managing and controlling passwords for protection

Occasionally attend site visits to ensure vision of sales designer can be delivered mechanically and aesthetically by the design staff

Relay to Director of Sales when events have been improperly priced and department is unable to deliver product based on company preset budgets.

Monitor event profitability as it evolves to insure budgets are being followed

Helps to set and breakdown promotional events as needed

Assigns tasks and responsibilities to the Assistant Floral Manager as necessary

Human Resources/Staffing

Responsible for scheduling production and execution staff for the floral department within budget

Write and maintain a weekly schedule for staff

Ensure scheduled labor for the department is within budget

Send confirmed payroll hours to Business Manager on a weekly basis

Conduct annual employee reviews and 90 day reviews for any new hires in the floral department

Hire contract and part-time employees, anticipates securing skilled labor at peak season time

Manage low season schedule

Ability to hire, train, mentor, and lead the floral team

Assist floral staff when HR/ Payroll questions arise and be able to advise them on where in the company to find answers and the appropriate websites to find information

Oversees hours and schedule of Assistant Floral Manager within company objectives

Report in conjunction with Operations, and with the General Manager any reporting and documentation for floral workman’s compensation claims that arise

Responsible for meeting all labor and supply budgets

Partner with Sales Managers to make sure items are sold at gross profit targets

Proactively maximize the use of all product to create innovative floral arrangements and displays

Demonstrate a solid good understanding of how to read and understand the P&L reports

Negotiate assertively and proactively with vendors to get the best pricing available

Accurately forecast needs and adjust orders to ensure an adequate supply of product to meet clients’ needs

Utilize waste and extra product to create innovative floral arrangements and displays to drive sales and reduce the amount of waste in the department.

Stay within budget for FOH supplies for the department

Close communication with Business Manager on all purchased items from vendors that are Bulk purchases for the department to insure proper P&L distribution

Responsible for coding all floral purchases/invoices for accounting department; audits general ledger for accuracy

Enter floral expenses for promotional event, prototypes, and FOH supplies into P&L

Ensure accurate discounts and credits are accounted for in each Event P&L

Review period and event recaps with Business Manager to ensure accuracy

Knowledge, skills, and abilities

Commitment to embodying Bold’s values and being a brand ambassador

Strong team building, coaching, and management skills

Exceptional client service skills and professional ‘can do’ attitude

Understanding of purchasing, vendor management and budget management

Computer proficiency and ability to learn new software

Time management and prioritization skills

Excellent communication skills, verbal and written

FULL-TIME/PART-TIME Full-Time
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.