FLORAL/LEAD CLERK

Kroger; Warren (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store chain in Michigan as a key associate focused on delivering outstanding customer service and maintaining a clean environment. You will engage with customers, manage stock levels, monitor product quality, and implement company programs while enjoying a range of benefits supporting your well-being and growth.

Benefits

Comprehensive healthcare coverage

Flexible working schedules

Employee discounts

Tuition reimbursement

Training and career development

Qualifications

• High school diploma or equivalent required.
• Floral and retail experience preferred.
• Ability to communicate in a second language is a plus.

Responsibilities

• Create a welcoming environment for customers.
• Monitor product quality and sanitation standards.
• Communicate effectively with team members and management.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Desired Qualifications:

• High school diploma or equivalent
• Floral experience
• Retail experience
• Second language: speaking, reading, and/or writing

Key Responsibilities:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations.
• Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department.
• Merchandise and display products to increase sales.
• Implement price changes and monitor scan integrity.
• Monitor product quality, remove poor quality product.
• Control and monitor inventory throughout the department and maintain FTD records.
• Communicate with vendors, monitor and control inventory received.
• Implement all company programs as directed and communicate purpose, objectives, and procedures to team members.
• Review display planners and implement according to company guidelines.
• Prepare and hang signs as needed.
• Prepare for and perform inventory.
• Attend required classes and meetings.
• Review department statements, follow up on discrepancies.
• Communicate information to upper management and store personnel.
• Review department bulletins, follow through, and implement all company programs.
• Complete required forms.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.