Floral Designer & Customer Service Specialist

The Kroger Co.; Seattle (WA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Kroger Co. in Seattle is seeking a Floral Associate to assist in design and merchandising for floral items and customer orders. You will greet customers, provide great service, and help create and pack floral arrangements while keeping displays well-organized and stocked.

You will support the department with displays, product rotation, and inventory, and must be able to work weekends and holidays as needed. Prior customer service experience in grocery is a plus.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for production, merchandising, and customer service related to sale of merchandise.
• Must be able to work with cleaning solutions, safely use sharp tools, and operate all production equipment.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Communication skills

Reading shelf tags

Multi-tasking

Teamwork

Customer service

Production & merchandising

Safety awareness

Job description

The Kroger Co. in Seattle is seeking a Floral Associate to assist in design and merchandising for floral items and customer orders. You will greet customers, provide great service, and help create and pack floral arrangements while keeping displays well-organized and stocked.

You will support the department with displays, product rotation, and inventory, and must be able to work weekends and holidays as needed. Prior customer service experience in grocery is a plus.