Floral Designer & Customer Service Specialist

Hyvee.io; Dubuque (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Hy-Vee in Dubuque, IA is seeking a Floral Clerk to help customers place floral orders, assemble basic arrangements, and keep the Floral Department looking vibrant. You’ll greet customers, assist over the phone, and maintain product freshness while staffing the desk with a welcoming, helpful presence.

In this role you will support daily delivery tasks and help with restocking, while following Hy-Vee’s dress code and safety guidelines.

Qualifications

• Less than high school diploma or equivalent accepted.
• Six months of similar work preferred; training provided.

Responsibilities

• Greet customers with a smile and assist floral orders in person or by phone.
• Prepare and replenish small arrangements, corsages, bouquets, and greenery.
• Process FTD, Teleflora and computer orders; keep order details confidential.
• Check floral products for freshness and plan daily department needs.
• Water plants and maintain department cleanliness including coolers and counters.
• Prepare the daily delivery list and deliver orders as needed.
• Unload trucks, store products, and process invoices as needed.
• Run the department register, receive payment, and make change as applicable.
• Remove trash promptly and assist with general department upkeep.
• Answer the phone promptly and provide friendly, helpful service.
• Follow Hy-Vee dress code, hygiene standards, and department guidelines.
• Pitch in with other tasks or special projects as they come up.

Skills

Customer service

Problem solving

Math skills

Communication

Confidentiality

Education

Less than high school diploma or equivalent

Job description

Hy-Vee in Dubuque, IA is seeking a Floral Clerk to help customers place floral orders, assemble basic arrangements, and keep the Floral Department looking vibrant. You’ll greet customers, assist over the phone, and maintain product freshness while staffing the desk with a welcoming, helpful presence.

In this role you will support daily delivery tasks and help with restocking, while following Hy-Vee’s dress code and safety guidelines.