Floral Design & Customer Service Specialist

Hyvee.io; Peoria (IL); On-site; USD 21,000 - 25,000; Part time

Job summary

Hy-Vee Floral Clerk supports customers in the Floral department by taking orders, preparing arrangements, and keeping the department well-stocked and attractive. You will deliver warm, attentive service and assist with in-store and phone orders.

The role emphasizes basic floral design, order accuracy, and maintaining a clean, inviting display while adhering to company guidelines and safety standards.

Qualifications

• Must provide friendly, helpful service in a fast-paced store
• Ability to perform basic math and handle cash/transactions
• Willingness to learn and follow department guidelines
• Maintain confidentiality of customer order details

Responsibilities

• Greet customers and assist with floral orders in person or by phone
• Prepare and replenish floral items and basic arrangements
• Process orders (FTD, Teleflora) and manage order details
• Maintain department appearance, stock, and cleanliness
• Handle POS transactions and make change
• Deliver routine delivery tasks and unload supplies as needed
• Follow Hy-Vee dress code and department policies

Skills

Customer service

Attention to detail

Math skills

Communication

Confidentiality

Education

No diploma required

6 months experience preferred

Job description

Hy-Vee Floral Clerk supports customers in the Floral department by taking orders, preparing arrangements, and keeping the department well-stocked and attractive. You will deliver warm, attentive service and assist with in-store and phone orders.

The role emphasizes basic floral design, order accuracy, and maintaining a clean, inviting display while adhering to company guidelines and safety standards.