Floral Designer & Customer Experience Specialist

Fred Meyer, Inc.; Sandy (OR); On-site; USD 28,000 - 42,000; Full time

Job summary

Fred Meyer, Inc. seeks a floral designer to create and merchandise floral items for customers and displays. You will provide friendly customer service, respond to requests, and uphold company values of respect and integrity.

Weekend and holiday availability is expected, with a focus on accuracy and quality in every arrangement. Role involves coordinating with customers, handling orders, maintaining department cleanliness, and ensuring timely delivery via Florist Transworld Delivery where

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Confidentiality regarding associate records is expected.
• Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience. Floral Design School equals six months full-time retail design experience.
• Demonstrated aptitude for filling customer needs, and designing floral arrangements.
• Ability to make intelligent decisions quickly.
• Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
• Past work record reflects dependability and integrity.
• Design and create floral arrangements and/or other items to fill customer orders.
• Greet customers, offer assistance, take and fill orders.
• Package orders cheerfully, effectively, safely and efficiently.
• Keep the department area clean and free from clutter.
• Keep merchandise and supplies in their proper areas.
• Provide good customer and associate relations.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Provide good customer and employee relations.
• Able to effectively communicate with customers and associates.
• Make a neat, clean impression on customers.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Responsibilities

• Design and/or merchandise floral items and arrangements for display/sale or customer requests.
• Provide customer services.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Weekend work

Customer service

Communication

Calm under pressure

Job description

Fred Meyer, Inc. seeks a floral designer to create and merchandise floral items for customers and displays. You will provide friendly customer service, respond to requests, and uphold company values of respect and integrity.

Weekend and holiday availability is expected, with a focus on accuracy and quality in every arrangement. Role involves coordinating with customers, handling orders, maintaining department cleanliness, and ensuring timely delivery via Florist Transworld Delivery where