Floral Designer

Crate & Barrel; Santa Monica (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Crate & Barrel is seeking a Floral Designer in Santa Monica, CA, to maximize sales growth through engagement and floral expertise. The role involves designing floral arrangements, managing inventory, and supporting store goals while providing excellent customer service.

Ideal candidates should have a high school diploma and at least 1 year of customer service or retail experience. Familiarity with Microsoft Office and Google applications is preferred.

Qualifications

• 1+ years customer service or retail experience required.
• Knowledge of flowers' maintenance and color properties.
• Ability to engage customers in creative activities.

Responsibilities

• Assist with purchasing and managing flower inventory.
• Design floral bundles that align with brand aesthetic.
• Support store sales and service goals.

Skills

Customer service

Floral design

Visual merchandising

Teamwork

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Google applications

Job description

Maximize company sales growth and profitability through subject matter expertise in floral in support of delivering an engaging experience to every customer, every time.

A day in the life as a Floral Designer:

• Assist with purchasing and managing garden and flower inventory (waste) of the flower department to ensure an adequate supply to meet daily sales and customer needs
• Design floral bundles that evoke the Hudson Grace aesthetic
• Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead.
• Lead by example and support store management in holding self and others accountable for store profitability and safe work practices.
• Maintain a strong, visible and positive presence on the sales floor.
• Support all efforts and initiatives across all business channels implemented by the company.
• Support the company’s mission and goals, including applicable key performance indicators (KPIs).
• Learn company products and be able to effectively communicate to customers

What you’ll bring to the table…

• Knowledge of maintenance, color and key properties of flowers is a must
• Responsible for assisting with visual display of flowers
• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Promote the brand by engaging customers in creative activities and demonstrations.
• Ensure full understanding and awareness of all current product and product information.
• Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives.
• Develop, share and apply product expertise.
• Possess a complete understanding of and comply with all store processes.
• Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Engage in, maintain and support store safety standards and training.
• Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product.
• Possess a complete understanding of applicable company systems, policies and procedures.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide.

We’d love to hear from you if you have…

• 1+ years customer service or retail experience
• High school diploma/GED or equivalent
• Experience with Microsoft Office, Google applications, computer systems and tablet devices
• 6+ months customer service or retail experience preferred