Floral Design & Merchandising Associate

Kroger; Decatur (AL); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger is seeking a Floral Associate to assist in designing and merchandising floral items for display and customer orders. You will greet customers, provide excellent service, and help create arrangements while maintaining department organization and inventory.

Responsibilities include processing orders, operating the cash register, handling calls, and supporting decor and merchandising efforts. Weekend and holiday availability is required to ensure smooth operations and customer satisfaction.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Responsibilities

• Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests.
• Provide various customer services.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Teamwork

Multi-tasking

Communication

Attention to detail

Job description

Kroger is seeking a Floral Associate to assist in designing and merchandising floral items for display and customer orders. You will greet customers, provide excellent service, and help create arrangements while maintaining department organization and inventory.

Responsibilities include processing orders, operating the cash register, handling calls, and supporting decor and merchandising efforts. Weekend and holiday availability is required to ensure smooth operations and customer satisfaction.