Floral Design & Customer Service Associate

Kroger; Gunnison (CO); On-site; USD 24,000 - 32,000; Part time

Job summary

Kroger Gunnison floral department is seeking a friendly Floral Associate to assist customers, design fresh arrangements, and merchandise displays. You will greet customers, answer questions, and ensure orders are fulfilled with care.

This role emphasizes teamwork, safety, and attentiveness to shelf labeling and product freshness, with weekend and holiday shifts as needed in a busy grocery setting.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Reading shelf tags

Job description

Kroger Gunnison floral department is seeking a friendly Floral Associate to assist customers, design fresh arrangements, and merchandise displays. You will greet customers, answer questions, and ensure orders are fulfilled with care.

This role emphasizes teamwork, safety, and attentiveness to shelf labeling and product freshness, with weekend and holiday shifts as needed in a busy grocery setting.