Floral Design & Customer Experience Specialist

Kroger Family of Companies; Pueblo (CO); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking a Floral Associate in Pueblo, CO to assist customers, design floral arrangements, and maintain the department. You will greet customers, handle orders, and ensure accurate shelf labeling and product rotation.

The role emphasizes teamwork, reliability, and attention to detail while supporting the floral shop's display, inventory, and essential service standards. Weekend and holiday availability may be required.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.

Responsabilités

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Connaissances

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Safety awareness

Description du poste

Kroger Family of Companies is seeking a Floral Associate in Pueblo, CO to assist customers, design floral arrangements, and maintain the department. You will greet customers, handle orders, and ensure accurate shelf labeling and product rotation.

The role emphasizes teamwork, reliability, and attention to detail while supporting the floral shop's display, inventory, and essential service standards. Weekend and holiday availability may be required.