Floral Department Manager & Customer Experience Lead

Weis Markets; Pennsylvania; On-site; USD 50,000 - 65,000; Full time

Job summary

Weis Markets in Gap, PA is seeking a Floral Manager to lead the floral department, supervise staff, and drive sales through effective merchandising and customer service. The position focuses on creating appealing displays, maintaining inventory, and ensuring quality and temperature controls for products.

The role requires at least 3 years of managerial experience in retail or grocery settings, with strong emphasis on teamwork, scheduling, and compliance with health and safety standards.

Qualifications

• High school diploma or GED required; associate or bachelor’s in business or food service desirable.
• Minimum 3 years of management experience in a retail/restaurant/supermarket environment.
• Weis Markets is an Equal Opportunity Employer and will provide reasonable accommodation under ADA where required.

Responsibilities

• Promotes excellent customer relations and resolves customer concerns promptly.
• Schedules floral associates and oversees training.
• Supervises department operations, inventory, and displays to company standards.
• Ensures sanitation, 5S practices, and health/OSHA compliance.

Skills

Leadership

Customer service

Team management

Merchandising

Scheduling

Education

High school diploma or GED

Associate or Bachelor's in business or food service

Job description

Weis Markets in Gap, PA is seeking a Floral Manager to lead the floral department, supervise staff, and drive sales through effective merchandising and customer service. The position focuses on creating appealing displays, maintaining inventory, and ensuring quality and temperature controls for products.

The role requires at least 3 years of managerial experience in retail or grocery settings, with strong emphasis on teamwork, scheduling, and compliance with health and safety standards.