Floral Merchandising & Customer Experience Pro

010 Weis Markets, Inc.; United States; On-site; USD 15,000 - 21,000; Full time

Job summary

Weis Markets is seeking a friendly Floral Department Associate to keep the floral area stocked, inviting, and well merchandised. You will greet customers, discuss needs, and prepare displays to attract buyers and meet demand.

No prior experience required; a high school diploma or GED is preferred. Training is provided. This role emphasizes teamwork and delivering excellent service in a fast-paced retail environment.

Qualifications

• Completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Keeps floral department well stocked and appealing to meet customer demand.
• Smiles and greets customers.
• Discusses customers' needs, makes suggestions, handles special requests and resolves customer concerns in a prompt and courteous manner.
• Sets up displays and ensures that floral product is always fresh and in saleable condition with correct pricing and signage.
• Handles spoiled or damaged product according to company procedures and standards.
• Creates arrangements on the sales floor to attract customers.
• Follows company guidelines for merchandising product such as advertised items and utilizes incremental displays to drive sales.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Reviews orders of product and supplies.
• Minimizes loss by inspecting product upon delivery and maintaining proper refrigeration.
• Reports any shortages or overages to management.
• May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack if properly trained. Training provided.
• May assist with baling cardboard or other related duties if properly trained. Training provided.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Skills

Customer service

Education

High School Diploma or GED

Job description

Weis Markets is seeking a friendly Floral Department Associate to keep the floral area stocked, inviting, and well merchandised. You will greet customers, discuss needs, and prepare displays to attract buyers and meet demand.

No prior experience required; a high school diploma or GED is preferred. Training is provided. This role emphasizes teamwork and delivering excellent service in a fast-paced retail environment.