Floral Department Manager

Harristeeter; Chesapeake (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Harris Teeter in Chesapeake, VA seeks a Floral Manager to lead the Floral Department, designing arrangements for events and supervising up to 10 associates. The role emphasizes customer service, work quality, and adherence to company policies.

Responsibilities include training staff, planning tasks, evaluating performance, and resolving customer issues while ensuring product standards and safety compliance.

Qualifications

• High school diploma or GED or 2–3 years related experience and/or training; or equivalent combination of education and experience.
• Commitment to unparalleled customer service; excellent communication and interpersonal skills.
• Willingness to participate in and complete required training and to work with the team to increase customer satisfaction and sales.
• Complete Company's training including but not limited to new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.

Responsibilities

• Designs and fashions live, cut, dried, and artificial floral and foliage arrangements for events such as holidays, anniversaries, weddings, parties, and funerals.
• Responsible for processing, packaging, stocking, and maintaining floral products according to standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.
• Interviewing and training associates.
• Planning, assigning, and directing work.
• Assist in appraising performance, rewarding and disciplining associates.
• Addressing complaints and resolving problems.

Skills

Customer service

Communication

Interpersonal skills

Training

Leadership

Education

High school diploma or GED

Job description

Harris Teeter in Chesapeake, VA seeks a Floral Manager to lead the Floral Department, designing arrangements for events and supervising up to 10 associates. The role emphasizes customer service, work quality, and adherence to company policies.

Responsibilities include training staff, planning tasks, evaluating performance, and resolving customer issues while ensuring product standards and safety compliance.