Floral Department Lead - Sales, Training & Service

Smith's Food & Drug Centers; South Jordan (UT); On-site; USD 17,000 - 28,000; Full time

Job summary

Smith's Food & Drug Centers in Utah seeks a proactive Floral Department Supervisor to lead daily operations, coordinate production, merchandising and customer service, and uphold company values.

You will manage receiving, pricing, rotating stock, handle customer concerns, train staff, and ensure compliance with store policies while maintaining a safe, organized department.

This full-time role requires weekend availability and strong communication; experience in floral care is a plus.

Qualifications

• Weekend and holiday availability.
• Excellent written and verbal communication skills.
• Ability to make quick, sound decisions.
• Strong floral display, merchandising and customer service skills.
• Able to remain calm under pressure and make a positive impression on customers and associates.

Responsibilities

• Lead the Floral Department to meet sales and profit goals while upholding company policies.
• Direct receiving, pricing, merchandising and stock control for floral products.
• Coach and train staff on pricing, rotation, and customer service.
• Ensure accurate records, reports, and cleanliness of all floral areas.
• Provide outstanding service and resolve customer issues professionally.

Skills

Floral dept leadership

Customer service

Effective communication

Decision making

Stress management

Floral care knowledge

Team supervision

Tools

Floral Transworld Delivery computer

Job description

Smith's Food & Drug Centers in Utah seeks a proactive Floral Department Supervisor to lead daily operations, coordinate production, merchandising and customer service, and uphold company values.

You will manage receiving, pricing, rotating stock, handle customer concerns, train staff, and ensure compliance with store policies while maintaining a safe, organized department.

This full-time role requires weekend availability and strong communication; experience in floral care is a plus.