Floral Department Lead: Create Arrangements & Drive Sales

The GIANT Company; West Chester (Chester County); On-site; USD 36,000 - 48,000; Full time

Job summary

The GIANT Company in West Chester, PA is seeking a dedicated team member to oversee floral department operations, schedule work, supervise staff, receive, store and stock items, check dates, and perform related duties.

The role requires the ability to read, write and communicate effectively, pass a 60‑day introductory period, meet physical and PPE safety standards, operate store equipment, and maintain high KPI performance in a fast‑paced retail environment.

Qualifications

• Must be authorized to work in the U.S.
• Must be able to read, write, and communicate to complete job duties and comply with policies
• Must complete a 60‑day introductory period
• Must meet ergonomic and physical requirements and use of equipment
• Must be able to perform all job functions safely
• Must meet company performance standards
• Must wear assigned clothes and shoes
• Must have 1 year of work experience or technical training
• Must have keyboard skills
• Must maintain valid specialty licenses, certificates, or permits

Responsibilities

• Enter orders, schedule work and production, supervise and train team members
• Receive, store, and stock items, check dates and perform department tasks
• Review work schedule, prepare equipment and supplies, comply with PPE requirements
• Direct daily activities to ensure completion by staff
• Achieve KPI targets for the floral department
• Handle inventory from receiving to floral cooler and assist customers
• Wrap flowers/plants, inflate balloons, and maintain clean department
• Track and record loss

Job description

The GIANT Company in West Chester, PA is seeking a dedicated team member to oversee floral department operations, schedule work, supervise staff, receive, store and stock items, check dates, and perform related duties.

The role requires the ability to read, write and communicate effectively, pass a 60‑day introductory period, meet physical and PPE safety standards, operate store equipment, and maintain high KPI performance in a fast‑paced retail environment.