Floral Clerk & Customer Service Specialist

Hy-Vee; Springfield (IL); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Hy-Vee Floral Clerk in Springfield, IL is seeking a friendly, detail-oriented team member to assist customers, take floral orders, and help create starter arrangements. You will keep the department stocked and visually appealing while delivering warm, attentive service.

Ideal candidates enjoy working with people, are accurate with tasks, and can thrive in a fast-paced retail setting. Training is provided, with opportunities to grow within a supportive team.

Qualifications

• Less than high school diploma or equivalent experience accepted.
• Six months of similar or related work experience preferred; we’ll provide all the training you need to succeed.

Responsabilités

• Deliver outstanding customer service by greeting customers with a smile and assisting with floral orders in person or by phone.
• Prepare, finish, and replenish product including small floral and greenery arrangements, corsages and boutonnieres, roses, balloons, and more.
• Send and retrieve floral orders; maintain confidentiality on all order details.
• Review floral products for freshness and anticipate daily product needs for the department.
• Water plants and maintain department appearance including displays, coolers, etc.
• Unload trucks, place product in storage, and process invoices as needed.
• Run the department register, receive payment, and make change as applicable.
• Answer the phone promptly and provide friendly service to customers who call.

Connaissances

Customer service

Attention to detail

Math skills (fractions/decimals/perc)

Communication

Confidentiality

Formation

Less than high school diploma or equivalent experience accepted.

Description du poste

Hy-Vee Floral Clerk in Springfield, IL is seeking a friendly, detail-oriented team member to assist customers, take floral orders, and help create starter arrangements. You will keep the department stocked and visually appealing while delivering warm, attentive service.

Ideal candidates enjoy working with people, are accurate with tasks, and can thrive in a fast-paced retail setting. Training is provided, with opportunities to grow within a supportive team.