Floral/Clerk

Kroger; Roanoke (VA); On-site; USD 24,000 - 36,000; Part time

Job summary

Kroger in Roanoke, VA is seeking a customer-focused Floral Associate to assist in design, merchandising, and fulfillment of customer orders. You will greet customers, provide great service, and help create and package floral arrangements and other items.

Responsibilities include keeping merchandise organized, operating the cash register, and supporting decor and display efforts. Weekend and holiday flexibility is required to meet customer needs, with a focus on safety and accuracy in all tasks.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels.
• Personal initiative and follow-through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Ability to work with cleaning solutions, safely use sharp tools, and operate production equipment.

Responsibilities

• Assist in the design and/or merchandising of floral items and arrangements for display or customer requests.
• Provide various customer services and greet customers promptly.
• Demonstrate respect, honesty, integrity, diversity, inclusion and safety in interactions.
• Help design and create floral arrangements and/or other items to fulfill customer orders.
• Package orders effectively, safely, and efficiently.
• Keep merchandise and supplies in their proper areas and maintain organization.
• Assist customers in locating and selecting items and handle telephone orders promptly.
• Maintain proper signage, processing, and space allocation for merchandise.
• Operate cash register in accordance with company procedures.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform essential functions of the job with or without accommodation.

Skills

Customer service

Communication

Teamwork

Multitasking

Cash handling

Tools

Cash register

POS system

Job description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Assist and greet customers promptly and provide them with great service

Be prompt, tactful, calm, courteous, and professional in all interactions

Help design and create floral arrangements and/or other items to fill customer orders

Package orders effectively, safely and efficiently

Keep merchandise and supplies in their proper areas

Maintain customer records and files properly

Assist customers in location and selecting items

Handle telephone calls and orders promptly and courteously

Assist in decorating and merchandising the department

Keep carts, tools, and supplies in their designated areas and well organized

Keep floors, clean, safe, and free from clutter

Maintain plants, process and prepare flower arrangements and fill balloons

Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise

Adhere to company policies and procedures, as well as state and federal laws

Operate cash register in accordance with company procedures, as applicable

Maintain flexibility to work weekends and holidays as needed

Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change