FLORAL/CLERK

Kroger; Prosper (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger's floral department in Prosper, MI is seeking an associate to assist in design and merchandising, greet customers promptly, and respond to requests with courtesy and care. You will help create floral arrangements, package orders safely, maintain displays and stock, handle calls, and support shop operations while upholding Kroger's values of respect, honesty, integrity, diversity and safety.

This role requires teamwork in a fast-paced environment and a willingness to work weekends and

Qualifications

• Excellent written and oral communication skills.
• Ability to read shelf tags, signs, product labels, and training materials.
• Ability to multi-task, prioritize and interact professionally at all levels.
• Demonstrates personal initiative and follow-through to completion.
• Works well in a fast-paced team environment.
• Ability to work with cleaning solutions and handle production equipment safely.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Design and merchandise floral arrangements and related items for display or customer orders.
• Package orders safely and efficiently.
• Maintain merchandise, supplies, and displays in proper areas.
• Handle customer calls and orders with courtesy.
• Operate cash register in accordance with procedures.
• Keep department clean, safe, and well organized.
• Support decoration and merchandising of the floral department.
• Maintain signs, rotation, and stock levels for freshness and space.
• Remain flexible to weekend and holiday shifts.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Attention to detail

Job description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change