Floral/Clerk

Kroger; Greenwood Village (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger in Greenwood Village seeks a friendly Floral Department Associate to assist in design and merchandising of floral items and to respond to customer requests with courteous service. You will design and create arrangements, package orders safely, keep merchandise and supplies organized, maintain plants, signage and rotation, and process customer orders and calls promptly.

The role requires effective communication, teamwork, attention to detail, ability to read labels, multi-task in a

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels and bulletins.
• Ability to multi-task, set priorities, and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Produces and merchandises flowers with safe handling of supplies and tools.

Responsibilities

• Assist in the design and merchandising of floral items for display and customer requests.
• Greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and fill customer orders.
• Package orders safely and efficiently.
• Keep merchandise and supplies organized in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating items and answering questions.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain signage, product rotation, freshness, quantity, quality and space allocation.
• Adhere to company policies, procedures, and applicable laws.
• Operate cash register in accordance with company procedures.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform essential functions with or without accommodation.

Skills

Communication

Shelf tags

Multitasking

Teamwork

Customer service

Attention to detail

Job description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Assist and greet customers promptly and provide them with great service

Be prompt, tactful, calm, courteous, and professional in all interactions

Help design and create floral arrangements and/or other items to fill customer orders

Package orders effectively, safely and efficiently

Keep merchandise and supplies in their proper areas

Maintain customer records and files properly

Assist customers in location and selecting items

Handle telephone calls and orders promptly and courteously

Assist in decorating and merchandising the department

Keep carts, tools, and supplies in their designated areas and well organized

Keep floors, clean, safe, and free from clutter

Maintain plants, process and prepare flower arrangements and fill balloons

Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise

Adhere to company policies and procedures, as well as state and federal laws

Operate cash register in accordance with company procedures, as applicable

Maintain flexibility to work weekends and holidays as needed

Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change