Flooring Sales Specialist

Panel Town & Floors; North Carolina; On-site; USD 37,000 - 120,000; Full time

Benefits offered by this job

Paid Training Program

Company-funded NWFA training & certification

Job summary

A renowned flooring company in North Carolina is seeking a Flooring Sales Specialist to join their vibrant team. The role requires strong retail sales experience and excellent communication skills to assist customers with flooring solutions. Responsibilities include interacting with customers in-person and through various communication channels. The position offers a base salary and a commission structure following an initial training period. Candidates should possess problem-solving abilities and enjoy a team-oriented environment.

Qualifications

• Retail sales experience is required for this position.
• Must be computer savvy and familiar with operating a computer and NetSuite.
• Knowledge of hard surface floor covering products is preferable.

Responsibilities

• Work with customers to determine flooring solutions.
• Communicate with vendors regarding product costs and availability.
• Generate and follow up with potential leads.

Skills

Retail sales experience

Excellent written and verbal communication skills

Ability to multi-task

Proficient in MS Office

Problem-solving abilities

Tools

NetSuite ERP Software

Job description

Since 1967, Panel Town & Floors has been helping turn houses into homes by offering the area’s largest flooring showroom and an unparalleled customer service experience. As the Columbus metropolitan area continues to grow, Panel Town seeks to add a very positive, outgoing, and highly self‑motivated individual to its team of Flooring Sales Specialists to meet the demand. Join Panel Town as it strives to become the complete flooring destination, and take advantage of the uncapped earnings potential enjoyed by the sales team! The candidate will go through a 90-day training period, where he/she will train and work with our training specialist. Once 90 days are up, Panel Town management will assess his/her progress and job stature.

***Retail sales experience is REQUIRED for this position****

Key Functions

• Work with customers in person, over the phone, and via email to determine flooring solutions that meet customers’ vision
• Communicate with product vendors/manufacturers to determine product costs, availability, and lead times
• Generate and follow up with potential leads, prioritizing based on the strength of the lead
• Perform order‑related duties on the computer with NetSuite's ERP software (to include writing quotes, refunds, orders, POs, etc.)
• Perform basic mathematical functions and unit conversions
• Handle a variety of customer payment methods (cash, credit cards, checks, and accounts)
• Maintain the cleanliness of the store and personal area

Skills & Experiences

• Ability to multi‑task without sacrificing the quality of work and attention to detail
• Excellent written and verbal communication skills
• Must be computer savvy and be familiar with operating a computer and NetSuite
• Highly proficient in basic computer programs, such as MS Office & internet applications
• Ability to thrive in a team environment
• Knowledge of hard surface floor covering products and methods is preferable, but not required
• Strong problem‑solving abilities

Personal Attributes

• Highly trustworthy with strong sense of integrity
• Simultaneously competitive as an individual, but committed to success as a team
• Innovative in problem solving/overcoming objections, & willing to share ideas
• Enthusiastic with a positive attitude
• Tremendously resilient
• Hard working, & excited to learn/discover ways to work smarter

Included Benefits

• Paid Training Program, to include company‑funded NWFA training & certification

Job Types: Full‑time, Base Plus Commission (commission will begin after 90 days)

Salary Range with Commission $50,000.00 to $120,000.00 /year

Job Type: Full‑time, 45 hours/week

Base Pay: From $37,000.00 per year

Compensation: $37,000.00 - $120,000.00 per year

About Us

Located in Columbus, Ohio, Panel Town & Floors (PT&F) is a family owned and operated flooring destination for homeowners, contractors, designers, and DIYers. We work with people all over the country who are looking to buy flooring, tools, and supplies from a name they can trust.

50+ years of unparalleled customer service We provide the ultimate customer experience and a golden standard of service. This focus dates back to Panel Town’s founder, who built the business around his customers’ needs.

How many years of sales experience do you have? *

How have you performed with your previous sales goals/quotas? *

Do you have experience working with a CRM? *

I was referred to this position by a current employee