Flooring Design Consultant — Create Stunning Spaces

Floor & Decor Holdings Inc.; Nanuet (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Health insurance

Job summary

Floor & Decor Holdings Inc. is seeking a Design Consultant to engage customers on the sales floor and support design projects. You will conduct design appointments and provide expert advice on tile, wood, stone, and accessories for residential and commercial projects.

The role involves scheduling appointments, developing clientele, and partnering with store leaders to maximize sales goals and expand the design services brand. Proficiency with Salesforce and design scheduling tools is required.

Qualifications

• 1+ years of retail / customer service experience.
• High school diploma and or GED.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates a minimum of 6 months with Floor and Decor.

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs.
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required.
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
• Perform other duties as assigned

Skills

Customer service

Sales

Design consultation

Multi-tasking

Microsoft Office

Education

High school diploma or GED

Tools

Salesforce

Online Design Appointment Scheduler

MyProject

Job description

Floor & Decor Holdings Inc. is seeking a Design Consultant to engage customers on the sales floor and support design projects. You will conduct design appointments and provide expert advice on tile, wood, stone, and accessories for residential and commercial projects.

The role involves scheduling appointments, developing clientele, and partnering with store leaders to maximize sales goals and expand the design services brand. Proficiency with Salesforce and design scheduling tools is required.