Floorcovering Branch Lead - Customer Solutions

Sherwin-Williams; Lynnwood (WA); On-site; USD 20,664 - 31,684; Full time

Job summary

Sherwin-Williams is seeking a Store Associate at Store #8241 in Lynnwood, WA. This role involves working with wholesale customers to determine floorcovering needs, answering product questions, and recommending solutions while maintaining product quality and visual standards.

Responsibilities include assisting customers, processing orders, coordinating installations, and meeting monthly/quarterly sales goals.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate floorcovering products.
• Build productive trust relationships with wholesale customers.
• Refer potential wholesale leads to the sales reps and store staff.
• Process orders and coordinate installations with installers and customers.
• Check installers’ orders for accuracy before material leaves store.
• Process sales transactions consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files.
• Pull appropriate products from the sales floor or warehouse.
• Assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Delivery coordination

Education

High School Diploma or GED

Job description

Sherwin-Williams is seeking a Store Associate at Store #8241 in Lynnwood, WA. This role involves working with wholesale customers to determine floorcovering needs, answering product questions, and recommending solutions while maintaining product quality and visual standards.

Responsibilities include assisting customers, processing orders, coordinating installations, and meeting monthly/quarterly sales goals.