Floor Supervisor Table Games PT

Cherokee Nation Businesses; Mississippi; On-site; USD 21,000 - 34,000; Part time

Job summary

Cherokee Nation Casinos is seeking a Table Games Floor Supervisor to directly supervise the operation and conduct of assigned table games and personnel, ensuring excellent guest service. This is a part-time on-site role at Gold Strike Casino in Tunica, MS.

Responsibilities include supervising dealers, monitoring guest flow, and maintaining accurate table accounting. Preferred candidates will have two years of supervisory or dealing experience, bilingual skills, and the ability to work varied

Qualifications

• High school diploma or equivalent.
• Two (2) years of casino operations experience, or according to property requirement, or an equivalent combination of education, training, and experience.
• Work varied shifts, including weekends and holidays.

Responsibilities

• Manage the performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests.
• Monitor guest flow and notify management when adjustments to open table games are needed.
• Observe, evaluate, and rate players objectively and accurately following departmental policy.
• Maintain proper bankroll levels to accommodate existing or anticipated play.
• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment.
• Verify the accuracy of all documents and ensure that all procedures are adhered to.
• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high‑limit play or if damage/tampering of equipment is suspected.
• Perform other job‑related duties as requested.

Skills

English communication

Customer service

Interpersonal skills

Multi-tasking

Time management

Job description

JOB DESCRIPTION

It is the responsibility of the Table Games Floor Supervisor to directly supervise the operation and conduct of assigned table games and table games personnel, including reconciling table accounts, while providing excellent guest service. All duties are to be performed following federal, state, and local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Primary Purpose

JOB DESCRIPTION

It is the responsibility of the Table Games Floor Supervisor to directly supervise the operation and conduct of assigned table games and table games personnel, including reconciling table accounts, while providing excellent guest service. All duties are to be performed following federal, state, and local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Position Status: Part-Time

Location: Gold Strike Casino - Tunica, MS

Responsibilities

• Manage the performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests.
• Monitor guest flow and notify management when adjustments to open table games are needed.
• Observe, evaluate, and rate players objectively and accurately following departmental policy.
• Maintain proper bankroll levels to accommodate existing or anticipated play.
• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment.
• Verify the accuracy of all documents and ensure that all procedures are adhered to.
• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high‑limit play or if damage/tampering of equipment is suspected.
• Perform other job‑related duties as requested.

Qualifications

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Two (2) years of casino operations experience, or according to property requirement, or an equivalent combination of education, training, and experience.
• Work varied shifts, including weekends and holidays.

PREFERRED

• Two (2) years of supervisory experience.
• Bilingual skills
• 2 years of dealing experience.
• 3 core games plus all carnival games offered.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS

• Gaming Registration.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to function and act independently.
• Able to effectively communicate in English, in both written and verbal forms.
• Ability to communicate effectively, concisely, and logically in a timely manner and at an appropriate level, while maintaining confidentiality.
• Ability to multi‑task and work well in a fast‑paced, team‑oriented environment.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Effective listening abilities with strong judgment skills.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

WORKING CONDITIONS

• Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
• Ability to work in an environment where pipe, cigar, and cigarette smoking are permitted.

This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.