TABLE GAMES SUPERVISOR

Margaritaville Resort Casino - Bossier City, La.; Bossier City (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Margaritaville Resort Casino - Bossier City is seeking a capable supervisor to oversee table games operations. This role ensures dealer compliance with pit and game procedures, attends trainings, and maintains accurate rating and credit documentation for patrons.

The position supports customer relations and team coordination in a lively gaming environment. The candidate should have at least 1 year of supervisory experience in gaming, strong math skills, and a high school diploma or equivalent.

Qualifications

• Minimum 1-year supervisory experience in gaming industry or equivalent.
• Must have working knowledge of all games in which they supervise.
• High school diploma or equivalent required.
• Other training or work experience may be used in lieu of a high school diploma.

Responsibilities

• Enforce dealer compliance with pit and game procedures.
• Attend meetings, training activities, courses and all other work-related activities as required.
• Supply gaming tables with proper and sufficient gaming equipment.
• Complete rating information on casino table players.
• Verify customer credit status.
• Issue guest complimentary based on the evaluation of patrons play.
• Communicate large and/or multiple buy-ins in compliance with established pit procedures.
• Promote outstanding customer and team member relations.
• Prepare marker, table fill and table credit documents.
• Identify and resolve table games disputes.
• Perform other duties as assigned.

Skills

English proficiency

Math skills

Basic strategy knowledge

Education

High school diploma

Job description

Responsibilities

• Enforce dealer compliance with pit and game procedures.
• Attend meetings, training activities, courses and all other work-related activities as required.
• Supply gaming tables with proper and sufficient gaming equipment.
• Complete rating information on casino table players.
• Verify customer credit status.
• Issue guest complimentary based on the evaluation of patrons play.
• Communicate large and/or multiple buy‑ins in compliance with established pit procedures.
• Promote outstanding customer and team member relations.
• Prepare marker, table fill and table credit documents.
• Identify and resolve table games disputes.
• Perform other duties as assigned.

Educational Requirements

• Minimum 1‑year supervisory experience in gaming industry or equivalent.
• Must have working knowledge of all games in which they supervise.
• Minimum high school diploma or equivalent.
• Other training or work experience may be used in lieu of a high school diploma.

Language Skills

• Ability to read and write English proficiently.
• Ability to speak English.

Mathematical Skills

• Must be proficient in all math skills including addition, subtraction, multiplication, division, percentages and fractions.

Other Skills and Abilities

• Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.
• Must know perfect basic strategy.

Physical Demands

• Must be able to lift 50 lbs.
• Must be able to stand for 8 hrs.
• Must be able to work in a smoking environment.

Work Environment

• Exposed to weather conditions and prevalent temperature changes.
• Subject to moderate ambient noise level.
• Able to withstand/work in a high smoking environment.