Floor Supervisor - Part Time

Gage Cannabis; Center Line (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the cannabis sector seeks a dedicated Store Associate (Key Holder) to support management in achieving store objectives and enhancing customer loyalty. This part-time position involves overseeing cash functions, training new team members, and ensuring a positive work environment. Ideal candidates will possess strong leadership and organizational skills, with a passion for customer service. Join a forward-thinking company committed to ethical practices and providing premium cannabis products. This role offers an exciting opportunity to grow within a rapidly expanding industry.

Qualifications

• Must be 21 years or older and pass a background check.
• 0-2 years retail experience; key holder experience preferred.

Responsibilities

• Assist store manager in achieving daily store objectives.
• Oversee cash functions, including opening and closing procedures.
• Train new team members, coaching on KPIs and sales goals.

Skills

Customer Service

Leadership

Organizational Skills

Communication Skills

Multitasking

Education

High School Diploma or GED

Job description

GAGE Cannabis - Store Associate (Key Holder) Position

GAGE Cannabis is a vertically integrated cannabis operation with 20 dispensaries and 3 cultivation and manufacturing sites in Michigan, with plans for expansion. Our award-winning retail stores feature many of the industry's leading brands, providing customers with a top-tier experience from the moment they walk into a GAGE dispensary to enjoying our premium cannabis products.

Gage Cannabis, Co (USA) aims to lead in cultivation, processing, and provisioning within the cannabis industry. We uphold the highest standards in social responsibility and ethical business practices. Our team produces high-quality indoor hydroponically grown cannabis in small batches.

Position Overview

This role supports store management in achieving store objectives, increasing revenue, and fostering customer loyalty. The ideal candidate is versatile across store roles, responsible, reliable, and demonstrates strong leadership skills. This position also serves as a key holder, primarily for emergency situations such as during a COVID-19 outbreak, to support store management.

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus ability

Responsibilities

1. Assist store manager in achieving daily store objectives
2. Oversee cash functions, including opening and closing procedures
3. Make confident and assertive decisions, potentially as the sole lead
4. Monitor and encourage team members to meet service standards
5. Resolve customer concerns proactively
6. Ensure customer satisfaction
7. Promote a positive work environment and team morale
8. Train new team members, coaching on KPIs and sales goals

Qualifications

• Must be 21 years or older and pass a background check
• High school diploma or GED required
• 0-2 years retail experience; key holder experience preferred
• Trustworthy with confidential information
• Minimum two years retail customer service experience
• Knowledge of cannabis products from regulated retail or medical distribution preferred
• Strong organizational and communication skills
• Ability to multitask in a fast-paced environment
• Reliable transportation and clean driving record; travel may be required
• Comfortable following COVID-19 safety protocols

Additional Information

Part-time, hourly position with salary based on experience and interview success.

Gage USA is an Equal Opportunity Employer and committed to inclusive hiring practices. Only successful applicants will be contacted.

Background Check: A comprehensive background investigation will be conducted as part of the employment process, including state and federal checks.

EEO Statement: We evaluate employees and applicants based on qualifications and skills, ensuring equal employment opportunities regardless of race, gender, age, disability, or other protected categories.

Disclaimer: This job description is not an employment contract and may be altered at any time. The organization participates in E-Verify to confirm employment eligibility in the U.S.