Floor Plan Field Auditor

JPMorgan Chase & Co.; Manchester (NH); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in Manchester, NH seeks a Credit Support Analyst to maintain credit portfolio integrity and support client success. You will assess borrower compliance with credit terms, identify risks, and collaborate with stakeholders to ensure robust lending practices.

You will contribute to inventory audits, covenant analysis, and process improvements, gaining expertise in credit analysis, compliance, and project work in a fast-paced, nationwide environment.

Qualifications

• Foundational knowledge of credit agreement terms and financial covenants.
• Ability to interpret and apply credit policies and procedures accurately.
• Strong organizational and time management skills.
• Excellent customer service and communication skills.
• Valid driver license and auto insurance.
• Willingness and ability to travel overnight nationwide as required.
• Developing proficiency in conflict management and stakeholder engagement.
• Effective critical thinking and problem-solving skills.

Responsibilities

• Audit dealership inventory in accordance with bank policy, inspecting all dealer vehicles for serial numbers.
• Verify dealers possess MSO/Title for any unseen inventory.
• Prepare and review inventory audit summary reports with dealer contacts.
• Maintain working knowledge of current floor plan credit policy.
• Assess compliance with credit agreement terms for a designated borrower portfolio.
• Identify potential defaults and breaches of covenants.
• Interpret financial and other covenants in credit agreements.
• Ensure accurate setup of co-borrowers, guarantors, and other parties in the system of record.
• Conduct credit analysis and monitor ongoing compliance with financial covenants.
• Calculate cash flow and leverage ratios per credit agreement terms.
• Manage time effectively to meet quality control standards and service level agreements.

Skills

Credit policies

Time management

Customer service

Communication

Credit analysis

Problem solving

Travel overnight

Stakeholder engagement

Critical thinking

Job description

Join a team where your attention to detail and analytical skills will help drive the success of our lending operations. This role offers opportunities for career growth and development, allowing you to build expertise in credit analysis and compliance. You’ll collaborate with talented professionals and gain exposure to a dynamic, nationwide business. Make an impact by ensuring the integrity of our credit portfolio and supporting our clients’ success.

As a Credit Support Analyst within our Dealer Solutions team, you play a vital role in maintaining the quality of our credit portfolio. You will assess borrower compliance with credit agreement terms, identify potential risks, and help ensure our lending practices remain robust and effective. You’ll work closely with internal and external stakeholders, applying your organizational and analytical skills to deliver exceptional service. Your contributions help us manage risk and support our clients’ business goals.

You will be part of a collaborative team focused on continuous improvement and operational excellence. This role provides exposure to inventory audits, financial covenant analysis, and process optimization, supporting strategic planning and lending performance. You’ll have the opportunity to develop your digital literacy and project management skills while working in a fast-paced, client-focused environment.

Job responsibilities

• Audit dealership inventory in accordance with bank policy, inspecting all dealer vehicles for serial numbers
• Verify dealers possess MSO/Title for any unseen inventory
• Prepare and review inventory audit summary reports with dealer contacts
• Maintain working knowledge of current floor plan credit policy
• Assess compliance with credit agreement terms for a designated borrower portfolio
• Identify potential defaults and breaches of covenants
• Interpret financial and other covenants in credit agreements
• Ensure accurate setup of co-borrowers, guarantors, and other parties in the system of record
• Conduct credit analysis and monitor ongoing compliance with financial covenants
• Calculate cash flow and leverage ratios per credit agreement terms
• Manage time effectively to meet quality control standards and service level agreements

Required qualifications, capabilities, and skills

• Foundational knowledge of credit agreement terms and financial covenants
• Ability to interpret and apply credit policies and procedures accurately
• Strong organizational and time management skills
• Excellent customer service and communication skills
• Proven ability to perform tasks accurately by following well-defined procedures
• Valid driver license and auto insurance
• Willingness and ability to travel overnight nationwide as required
• Developing proficiency in conflict management and stakeholder engagement
• Effective critical thinking and problem-solving skills

Preferred qualifications, capabilities, and skills

• Experience in driving continuous improvement and process automation in lending workflows
• Developing proficiency in digital literacy and technology use in lending services
• Skill in creating quantitative reports to track lending performance and support strategic planning
• Growing proficiency in project management and leading service initiatives
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

Additional Information:

• Regular travel is required, local and overnight stays.
• Role is not eligible for H1B or immigration sponsorship.