Floor Manager – Jewelry Retail Leadership & Training

Robbins Brothers; Scottsdale (AZ); On-site; USD 58,000 - 90,000; Full time

Benefits offered by this job

401(k)

Medical, Dental and Vision insurance

Employee discount

Vacation

Job summary

Robbins Brothers in Scottsdale, AZ seeks a Floor Manager to co-own the store operations with the General Manager, focusing on optimizing sales opportunities and guest experience. You will mentor sales associates, manage staffing, and ensure policy compliance while maintaining security and brand standards.

The role emphasizes relationship-building with guests, designers, and staff, with responsibilities across sales performance, people development, and merchandise management.

Qualifications

• Management experience: 5 years (Required).
• Jewelry retail experience: 5 years (Preferred).
• Customer service: 3 years (Preferred).
• High-end sales: 3 years (Preferred).
• CRM software: 3 years (Preferred).
• Salesforce: 2 years (Preferred).

Responsibilities

• Drives sales performance and achieves monthly quotas.
• Trains and coaches store associates; supports talent development.
• Manages merchandising displays and store presentation.
• Oversees store operations and ensures security compliance.
• Collaborates with General Manager to meet store objectives.

Skills

Management experience

Jewelry retail

Customer service

High-end sales

CRM software

Salesforce

Tools

CRM software

Salesforce

Job description

Robbins Brothers in Scottsdale, AZ seeks a Floor Manager to co-own the store operations with the General Manager, focusing on optimizing sales opportunities and guest experience. You will mentor sales associates, manage staffing, and ensure policy compliance while maintaining security and brand standards.

The role emphasizes relationship-building with guests, designers, and staff, with responsibilities across sales performance, people development, and merchandise management.