Growth‑Driven Jewelry Retail General Manager

Robbins Brothers Fine Jewelers; Costa Mesa (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Employee discount

Vacation

Job summary

Robbins Brothers Fine Jewelers in Costa Mesa, CA seeks a General Manager to own the Retail Stores Operational Plan, collaborate with the VP of Stores and lead the Floor Manager and sales teams to meet financial goals while upholding Robbins Brothers standards.

You will hire and develop talent, coach performance, manage scheduling, budgets, and security, and drive a positive, high-performance culture with focus on guest experience and merchandise presentation.

Qualifications

• Management experience: 5+ years (Required)
• Jewelry retail management experience: 5+ years (Preferred)
• Customer service: 5+ years (Preferred)
• High-end sales: 3+ years (Preferred)
• CRM software: 3 years (Preferred)
• Salesforce: 2 years (Preferred)

Responsibilities

• Lead store operations and drive attainment of financial goals.
• Supervise Floor Manager and store staff.
• Collaborate with VP of Stores on strategy.
• Ensure guest experience aligns with Robbins Brothers standards.
• Oversee budget, visual standards, security.
• Recruiting and onboarding of associates.
• Provide ongoing coaching and performance reviews.

Skills

Management experience

Jewelry retail management

Customer service

High-end sales

CRM software

Salesforce

Tools

Salesforce

CRM software

Job description

Robbins Brothers Fine Jewelers in Costa Mesa, CA seeks a General Manager to own the Retail Stores Operational Plan, collaborate with the VP of Stores and lead the Floor Manager and sales teams to meet financial goals while upholding Robbins Brothers standards.

You will hire and develop talent, coach performance, manage scheduling, budgets, and security, and drive a positive, high-performance culture with focus on guest experience and merchandise presentation.