Floor Manager: Guest Experience & Restaurant Ops

URBN Urban Outfitters, Inc.; Doylestown (Bucks County); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Affordable medical, vision and dental coverage

Employer-matched 401(k) plan

Merchandise discount at all URBN brands

Generous employee referral program

Job summary

URBN Urban Outfitters, Inc. is seeking an Associate Floor Manager for Terrain Café in Doylestown, PA to oversee day-to-day operations and lead the team in delivering exceptional dining experiences. This role involves engaging with guests, managing floor shifts, and ensuring operational standards are upheld.

The ideal candidate will have 1-2 years of supervisory experience in a restaurant along with a passion for hospitality. Benefits include competitive pay, healthcare, and employee discounts.

Qualifications

• Previous supervisory experience in a restaurant environment.
• Ability to work flexible hours, including nights and weekends.
• Physical capability to stand for long periods and perform movements like bending.

Responsibilities

• Lead floor shifts, ensuring high operational standards are met.
• Engage with guests to enhance the dining experience.
• Monitor and address any operational challenges swiftly.

Skills

Guest engagement

Shift management

Problem-solving

Team communication

Detail-oriented

Education

1-2 years of restaurant supervisory experience

Tools

POS systems

OpenTable

Job description

URBN Urban Outfitters, Inc. is seeking an Associate Floor Manager for Terrain Café in Doylestown, PA to oversee day-to-day operations and lead the team in delivering exceptional dining experiences. This role involves engaging with guests, managing floor shifts, and ensuring operational standards are upheld.

The ideal candidate will have 1-2 years of supervisory experience in a restaurant along with a passion for hospitality. Benefits include competitive pay, healthcare, and employee discounts.