Floor Manager

Dacha Beer Garden; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

Dacha Beer Garden in Washington, DC, seeks an experienced Beer Garden Manager to lead front-of-house operations, coach staff, and deliver exceptional guest experiences on a busy service floor.

This hands-on role requires strong leadership, excellent communication, and the ability to stay calm under pressure while mentoring teams and ensuring flawless service during evenings, weekends, and private events.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong leadership and team-building abilities.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Professional appearance and demeanor.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong business writing skills.
• Outstanding guest service mindset.
• Ability to multitask and make sound decisions in a high-volume environment.

Responsibilities

• Lead daily front-of-house operations during service while maintaining high standards of hospitality, food quality, cleanliness, and efficiency.
• Deliver an exceptional guest experience by actively engaging with guests, resolving concerns, and creating memorable visits.
• Supervise, coach, motivate, and develop servers, bartenders, hosts, support staff, and shift leads.
• Train, mentor, and evaluate employees to ensure strong product knowledge, consistent service standards, and operational excellence.
• Conduct regular employee testing and ongoing coaching to maintain core competencies.
• Execute opening and closing procedures and maintain accountability throughout each shift.
• Maintain a positive, energetic, and professional work environment that encourages teamwork and accountability.
• Assist the General Manager with staffing, scheduling, labor management, and operational planning.
• Coordinate and execute private events while ensuring seamless service.
• Monitor cleanliness, safety, organization, and compliance with company standards and health regulations.
• Handle guest feedback professionally and resolve issues quickly and effectively.
• Support inventory management, ordering, cash handling, and daily administrative responsibilities.
• Step in wherever needed to support the team during busy service periods.

Skills

Leadership

Team-building

Communication

Organization

Customer service

Decision making

Professional demeanor

Education

Bachelor's degree or equivalent professional experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Join one of DC's most iconic hospitality teams. Since opening in 2013, Dacha Beer Garden has become one of Washington, DC's most recognized beer gardens, known for exceptional hospitality, an energetic atmosphere, award-winning food and beverage programs, and one of the city's best outdoor dining experiences.

We're looking for an experienced, hands-on Beer Garden Manager who thrives in a fast-paced environment, enjoys leading people, and takes pride in creating unforgettable guest experiences. This is not a desk job—you'll be on the floor coaching, motivating, solving problems, and setting the tone for every shift. If you love hospitality, believe that every guest interaction matters, and enjoy developing great teams, we'd love to meet you.

What You'll Do

• Lead daily front-of-house operations during service while maintaining high standards of hospitality, food quality, cleanliness, and efficiency.
• Deliver an exceptional guest experience by actively engaging with guests, resolving concerns, and creating memorable visits.
• Supervise, coach, motivate, and develop servers, bartenders, hosts, support staff, and shift leads.
• Train, mentor, and evaluate employees to ensure strong product knowledge, consistent service standards, and operational excellence.
• Conduct regular employee testing and ongoing coaching to maintain core competencies.
• Execute opening and closing procedures and maintain accountability throughout each shift.
• Maintain a positive, energetic, and professional work environment that encourages teamwork and accountability.
• Assist the General Manager with staffing, scheduling, labor management, and operational planning.
• Coordinate and execute private events while ensuring seamless service.
• Monitor cleanliness, safety, organization, and compliance with company standards and health regulations.
• Handle guest feedback professionally and resolve issues quickly and effectively.
• Support inventory management, ordering, cash handling, and daily administrative responsibilities.
• Step in wherever needed to support the team during busy service periods.

What We're Looking For

The ideal candidate is a natural leader who enjoys coaching others, stays calm under pressure, and genuinely enjoys making people happy.

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong leadership and team-building abilities.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Professional appearance and demeanor.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong business writing skills.
• Outstanding guest service mindset.
• Ability to multitask and make sound decisions in a high-volume environment.

Preferred Qualifications

• Four or more years of progressive restaurant management experience.
• Experience managing high-volume restaurants, beer gardens, bars, or hospitality venues.
• Beer, wine, or spirits certifications (Cicerone, WSET, BarSmarts, etc.) are a plus.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to work evenings, weekends, holidays, and special events.

Licensing Requirements

• Active DC ABCA Manager License
• DC Department of Health Certified Food Protection Manager Certification

What Makes This Opportunity Different

• Lead one of Washington's busiest and most respected hospitality venues.
• Work alongside experienced operators who are passionate about developing future hospitality leaders.
• Build and mentor high-performing teams.
• Help create memorable experiences for thousands of guests throughout the year.
• Be part of a company that values professionalism, accountability, teamwork, and continuous improvement.

Dacha Beer Garden is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.