Floor Manager

Aritzia; San Jose (CA); On-site; USD 42,705 - 46,838; Full time

Benefits offered by this job

Competitive Pay Package

Product Discount

Virtual Wellness

Aspirational Workspace

Job summary

Aritzia in San Jose, CA, is seeking a Boutique Lead to head our sales floor, deliver world-class client experiences, and foster growth for teammates.

You will supervise daily operations, balance sales and service, and partner with support teams to drive business goals while cultivating an inspiring, fashion-forward boutique.

If you have a passion for style, leadership, and developing others, this role offers a rewarding career in retail at Aritzia.

Qualifications

• Demonstrated leadership of retail teams or equivalent.
• Ability to collaborate with cross-functional partners to achieve business goals.
• Commitment to personal growth and coaching others for professional development.
• Dedication to high-quality execution and delivering value to the business.
• Understanding and passion for the fashion retail industry.
• Strong sense of style that aligns with the brand.

Responsibilities

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• Balance sales and service by placing the right people in the right place at the right time.
• Own or elevate details across People, Clients, Product, Space, Risk and Operations for an exceptional shopping experience
• Manage day-to-day performance of the retail team to meet business goals and support career development.
• Collaborate with Business Support partners to run the department in line with corporate objectives while promoting growth and a positive employee experience.

Skills

Leadership

Cross-functional collaboration

People development

Brand & style awareness

Job description

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences

THE OPPORTUNITY

As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. As a Boutique Lead, you will be responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Lead, you will lead the team to:

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or elevate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Industry-leading benefits you will receive while working at Aritzia

• Competitive Pay Package – We’re committed to competitive pay and performance- based pay increases
• Base wage range: $31.00 - $34.00 USD per hour.
• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.