Boutique Lead

Aritzia; Cleveland (OH); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Product discount

Virtual wellness

Aspirational workspace

Sound-system atmosphere

Job summary

Aritzia in Cleveland is seeking a Boutique Lead to guide the sales floor, deliver world-class client experiences, and drive daily business results. You will lead a boutique team, foster loyalty, and nurture high-potential talent.

In this role, you will manage performance across People, Clients, Product, Space, Risk and Operations, collaborate with partners, and create an inspiring Everyday Luxury environment for clients and colleagues.

Qualifications

• Commitment to learn and apply Aritzia's leadership principles.
• Ability to collaborate with cross-functional partners.
• Dedication to growth and personal development.
• Commitment to quality and value delivery in business.

Responsibilities

• Lead the team to sell clothes, deliver world-class experiences, and build client relationships.
• Create optimal balance of sales and service with right people at the right time.
• Own or elevate details across People, Clients, Product, Space, Risk and Operations.
• Manage day-to-day performance to exceed business goals and develop employees.
• Collaborate with Business Support to align with corporate objectives and development.

Skills

Leadership

Collaboration

Brand knowledge

People leadership

Growth mindset

Job description

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences

THE OPPORTUNITY

As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. As a Boutique Lead, you will be responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Lead, you will lead the team to:

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or elevate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Industry-leading benefits you will receive while working at Aritzia

• Competitive Pay Package – We’re committed to competitive pay and performance- based pay increases
• Base wage range: $24.00 - $30.00 USD per hour.
• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.