Boutique Manager

Aritzia; Leawood (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Product Discount

Aritzia Virtual Wellness

Aspirational Workspace

Job summary

Aritzia is seeking a Boutique Manager in Leawood, KS to lead our sales team and deliver world-class shopping experiences. You will balance staffing for optimal sales, oversee People/Clients/Product/Space/Risk/Operations details, and drive a high-performing team with a focus on customer service and brand standards.

Responsibilities include coaching, performance management, and ensuring an inspiring boutique environment that reflects Aritzia’s Everyday Luxury ethos.

Qualifications

• Leadership to guide a boutique team toward sales and service goals.
• Ability to grow high-performing, engaged teams and deliver world-class experiences.
• Strong sense of style aligned with Aritzia’s brand and culture.

Responsibilities

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• Create an optimal balance of sales and service by having the right people in the right place at the right time.
• Own or escalates details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience.
• Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience.

Skills

Team leadership

Sales & customer experience

People development

Brand standards

Cross-functional collaboration

Job description

The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

Aritzia is growing, and our Boutique Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged boutique roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Manager, you will:

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
• Create an optimal balance of sales and service by having the right people in the right place at the right time
• Own or escalates details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Manager has:

• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The ability to set clear objectives and inspire the team to reach their highest potential
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.