Floor Manager

Sabai Thai Restaurant; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

A leading restaurant in New York is seeking a Floor Manager to oversee operations, staff training, and guest satisfaction. The ideal candidate will possess exceptional leadership skills and a commitment to high-quality service in a dynamic environment.

Qualifications

• Mid-Senior level role requiring strong management skills.
• Experience in restaurant management preferred.
• Commitment to excellence in customer service and operations.

Responsibilities

• Oversee staff training and leadership.
• Ensure compliance with restaurant policies and standards.
• Resolve customer complaints and ensure satisfaction.

Skills

Leadership

Guest Service

Problem Solving

Team Management

Job description

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Sabai Thai Restaurant provided pay range

This range is provided by Sabai Thai Restaurant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $70,000.00/yr

Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

• Promote, work, and act in a manner consistent with the mission of Sabai Restaurant: To Gracefully Serve, High Quality Thai Food in a relaxed Atmosphere
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Be knowledgeable of restaurant policies regarding personnel.
• Continually strive to develop staff in all areas of managerial and professional development.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
  
  

Equal Opportunity Employer Statement

Sabai Thai is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are dedicated to fostering an inclusive workplace by upholding the principle of equal employment opportunity for all employees. Our commitment ensures a work environment free from discrimination and harassment. Employment decisions at Sabai Thai are made solely based on business needs, job requirements, and individual qualifications, regardless of race, color, religion, belief, family or parental status, age, or any other status protected under applicable laws and regulations in the regions we operate. We do not tolerate discrimination or harassment of any kind and welcome applicants of all ages

More detail about Sabai Thai Restaurant , please visit https://culinaryagents.com/entities/248750-Sabai-Thai-Restaurant-

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Restaurants

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