Floor Manager

Massage Envy; Grandview Heights (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Telehealth benefits

401(k) matching

Paid time off

Flexible schedule

Free monthly massage or service

Product discount 30%

Job summary

Massage Envy Grandview Yard/Hilliard franchise seeks a working manager to lead a team of caring professionals in delivering an exceptional experience that helps clients feel their best. You will be on the floor, coaching staff, driving memberships and retail sales, managing deposits, inventory, and compliance while maintaining a therapeutic environment.

Weekend and some evenings required. Deep training on products and services, opportunities for career growth, and a supportive culture that

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests
• Responsible for filling shifts and working some nights and weekends

Skills

Management experience

Sales experience

Leadership

Coaching

Communication

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Grandview Yard/Hilliard franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Hilliard/Grandview Yard franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay of $22-$25/ hour plus bonuses
• Employer-paid Telehealth including medical, dental and vision plans
• Matching 401(k) up to 4%
• Paid time off for full-time employees and 5 paid major holidays
• Employee Assistance Program
• A flexible schedule for a better work/life balance- NOTE, this position does include weekends and some evening shifts
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests
• Responsible for filling shifts and working some nights and weekends

*This is a working manager position. You will be on the floor with your team doing immediate playback and offering feedback. You must be a fast learner and are able to be proactive with the position. A self-starter and someone who acts on issues without being told*

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, MEF, or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.